do not receive mails for check_ping.

[Lalita Drolia]

Hello,
I upgraded to Nagios version 3.x couple of days back to escape all the
issues I was facing. Now I am able to introduce a delay before Nagios
sends out a mail if a server goes down. But unfutunately I have run into
a new issue.
I am not receiving any notifications for host or service recoveries. I
have no clue why. According to me this is determined by
notification_options, and I have "d,r" and "c,r" specified everywhere
for hosts and services respectively.
I have checked my templates for contacts.cfg hosts.cfg and services.cfg.
and in all these files the needed options are included.

Can anyone please help me with this issue? Why am I not receiving any
recovery mails.

With regards,
 lalita

-----Original Message-----
From: nagios-users-bounces at lists.sourceforge.net
[mailto:nagios-users-bounces at lists.sourceforge.net] On Behalf Of Marc
Powell
Sent: Friday, August 17, 2007 7:57 PM
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] do not receive mails for check_ping.



> -----Original Message-----
> From: Lalita Drolia [mailto:ldrolia at bea.com]
> Sent: Thursday, August 16, 2007 11:33 PM
> To: Marc Powell; nagios-users at lists.sourceforge.net
> Subject: RE: [Nagios-users] do not receive mails for check_ping.
> 
> 
> I read the first section. I guess it means that if it is determined
that
> a host is down then it does not check for its corresponding services
and
> so I am not getting a mail.

Yes, sort of. It'll still check the services to see if they've recovered
but it will suppress notifications if they haven't and the host is
determined to be down by it's host check.

> But I do still get a mail for databases and ssh going down. It is only
> for ping service check that I am not getting mails.

Nagios itself makes no distinction between different services unless you
have them configured differently. It has no idea that a ping check is
different than an ssh check when it comes to notifications.
 
> I am sending mails for check-host-alive and check_ping to 2 different
> people and I cannot club them together.
> This is because in check-host-alive I get mails even a machine reboots
> and I do not want these mails.
> So I have introduced a delay in my service checks, as suggested by you
> Marc earlier. So on unix based machines im checking for ssh and on
> windows I am checking for ping. The ssh check triggers a mail rightly
if
> a server goes down, how can I make this happen for ping check too?

My prior suggestion included removing the host check_command entirely so
no host checks should occur. That means that the above notification
suppression logic does not come into play and you should receive a
notification for all services on that host when it goes down if you have
the notification_options you want in the service{} definitions. Are the
notification related options for your ping service different than the
notifications for the services you are receiving notifications for? Can
you post the host{} definition and service{} definitions for one you do
receive notifications for and one you don't?

--
Marc

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