Notifications by SMS
Frost, Mark {PBG}
mark.frost1 at pepsi.com
Sat Feb 24 16:20:08 CET 2007
It seems that most folks who talk about these services (and the ones
that are "good") seem to be referring to services for UK users. Is this
something that's just more widely used in the UK and Europe that the US?
Anyone recommend any good services for this stuff that would work for US
customers?
Thanks
Mark
-----Original Message-----
From: nagios-users-bounces at lists.sourceforge.net
[mailto:nagios-users-bounces at lists.sourceforge.net] On Behalf Of Jim
Avery
Sent: Saturday, February 24, 2007 5:59 AM
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Notifications by SMS
I use http://www.intellisms.co.uk/ .
Their options for formatting the mail for translation to SMS are many
and varied. It can split long emails in to multiple SMSs (you specify
what the max number is you will allow). SMS replys are fired back by
email to the originator (in my case I spoof it back to my own email).
You can use their web admin pages to see what texts have been sent to
whom. They take either pre-pay or contract payment. With pre-pay,
you can specify a list of emails which will get notified when credit
drops to a certain number of texts (which you specify). You can put
an endofmessage code in the email so the SMS won't include all the
legal and marketing junk the corporate email system appends to every
email.
The feature I really like is you can set up a contact group within the
intellisms system, and move contacts in and out of that group using
the web interface. That's handy for me as I can administer the
on-call rota that way without bothering to connect to the corporate
network.
The downside of using any of these email-SMS methods is that they
won't notify you when your SMTP gateway is down. Ideally I would set
up an alternative using POTS or whatever so I could escalate via
another route entirely.
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