Sending Notifications on Soft (from Passive Checks)

[Brian A. Seklecki]

Whenver the CGI submits passive check results; the state transition is 
always "SOFT".

If you submit a "Critical" down passive result, you then get "SERVICE 
ALERT" as state "SOFT", which does not result in actually exec'ing the 
CONTACT commands.

Is there any way to make these external command result result in "HARD"?


[1168966519] EXTERNAL COMMAND: 
PROCESS_SERVICE_CHECK_RESULT;NCCluster04;Foo Web Cluster Health 
Check;2;TestPagers|TestPagers

[1168966525] SERVICE ALERT: NCCluster04;Foo Web Cluster Health 
Check;CRITICAL;SOFT;1;TestPagers

TIA,

l8*
 	-lava (Brian A. Seklecki - Pittsburgh, PA, USA)
 	       http://www.spiritual-machines.org/

"...from back in the heady days when "helpdesk" meant nothing, "diskquota"
meant everything, and lives could be bought and sold for a couple of pages
of laser printout - and frequently were."

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