notify contact only once
Richard Mohr
rfmohr at osc.edu
Thu Oct 11 20:10:19 CEST 2007
On Thu, 2007-10-11 at 10:50 -0500, Terry wrote:
> I got this working with a very ugly notification script. It is a 5
> minute script and I suck at scripting so be gentle. But it works.
The way I see it, a working script trumps a pretty one every time. :-)
> In a nutshell, it checks to see if the notification is the first
> notification. If it is, go ahead and send the email. However, if it
> is NOT the first notification, and the contact email address is our
> ticket system email address, exit 0.
I didn't realize that the "person" who was only supposed to receive one
contact was the same for all notifications. In that case, your custom
notification script approach is definitely faster/cleaner than my
suggestion of using escalations.
Good job!
--
Rick Mohr
Systems Developer
Ohio Supercomputer Center
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