Host/service acknowledgement template?

[Boeckman, Matthew]

Thanks Russell, this worked like a champ. For anyone interested I made a
slight modification to the end of the file to fix the hyperlinks that
come out if the service name includes a space. For example:

 
perl -pi -e 's|service=mailq size|service=mailq%20size|g' $tmpfile
perl -pi -e 's|service=HTTPS check|service=HTTPS%20check|g' $tmpfile
perl -pi -e 's|service=HTTP check|service=HTTP%20check|g' $tmpfile
mail -s "$subject" "$recipient" < $tmpfile
rm -f $tmpfile

-Matthew

-----Original Message-----
From: Russell Jackson [mailto:raj at csub.edu] 
Sent: Monday, September 17, 2007 1:32 PM
To: Boeckman, Matthew
Cc: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Host/service acknowledgement template?

Boeckman, Matthew wrote:
> Hello list!
> 
> Is there a way to configure a custom notification email for 
> acknowledgements? What I have currently is a lightly modified version 
> of notify-host-by-email and notify-service-by-email to include the ACK
> macro's:
> 
> define command{
>         command_name    notify-host-by-email
>         command_line    /usr/bin/printf "%b" "***** Nagios
> *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost:
$HOSTNAME$\nState:
> $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\n 
> $HOSTACKAUTHOR$ ack'd the alarm with message
> $HOSTACKCOMMENT$\n\nDate/Time: $LONGDATETIME$\n" | /bin/mail -s "** 
> $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **"
> $CONTACTEMAIL$
>         }
> 
> This works, but of course my text "ack'd the alarm with message" 
> appears in all types of notifications with nothing in the macro 
> fields, and for ACK's it works just fine.
> 
> I'm wondering if there is something do-able like notify-ack-by-email 
> that would only function on NOTIFICATIONTYPE=ACKNOWLEDGEMENT and thus 
> use a specific printf statement about the ack. I see how I could 
> configure another command definition and include it, but I'm not clear

> how to do the IF-THEN type logic.
> 
> Any pointers are appreciated, thanks!
> 

I use an external sh script (see attachment). It's called without
arguments (taking advantage of nagios 2.x exporting of macros to the
environment) like so:

define command {
	command_name notify-by-email
	command_line $USER3$/notify-by-email.sh }

I use the same script for all notification and generate the contents
based on the presence of certain macros -> env variables. The script
could probably be better, but it's working for me ATM.

--
Russell A. Jackson <raj at csub.edu>
Network Analyst
California State University, Bakersfield

Don't make a big deal out of everything; just deal with everything.

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