Notification - escalation question
joop3
joop3 at gmx.net
Fri Apr 4 17:41:34 CEST 2008
>
> On Mon, 31 Mar 2008 23:41:34 +0200
> Hugo van der Kooij <hvdkooij <at> vanderkooij.org> wrote:
>
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > joop3 wrote:
> >
> > | This is what I would like to achieve:
> > |
> > | When a host goes down,
> > | send out one email to helpdesk.
> > |
> > | When the host is still down after 1 hour,
> > | send out one email to helpdesk manager.
> >
> >
> > ....
> > | define hostescalation {
> > | first_notification 12
> > | last_notification 13
> >
> > That means you want to use the 12th and 13th normal notification to be
> > used to escalate.
> >
> > But if you fire only 1 message how wil you escalate on the 12th and
> > 13th message?
>
> Try setting the first_notification to either 1 or 2.
>
> I've not tested this, it just seems to be logical.
>
> Regards,
>
> Matt
>
Hmm,
OF course I've read the docs before even
thinking of posting a message.
It looks like I'm missing some logic here.
I made a normal notification that sends out only one
mail, which I want. To accomplish this, I set the
notification interval to '0'
So how then is the logic when for that same outage I want
an escalation 1 hour later?
Is this only possible by enabling more notification
thru the normal notification scheme?
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