Notification - escalation question

[joop3]

Patrick Morris <patrick.morris <at> hp.com> writes:

> 
> Moin joop3!
> 
> joop3 schrieb am Friday, den 04. April 2008:
> 
> > >
> > > On Mon, 31 Mar 2008 23:41:34 +0200
> > > Hugo van der Kooij <hvdkooij <at> vanderkooij.org> wrote:
> > 
> > OF course I've read the docs before even
> > thinking of posting a message.
> > 
> > It looks like I'm missing some logic here.
> > 
> > I made a normal notification that sends out only one
> > mail, which I want. To accomplish this, I set the
> > notification interval to '0'
> > 
> > So how then is the logic when for that same outage I want
> > an escalation 1 hour later?
> 
> Set your notification interval to 60, and set up an escalation for the
> second notification.  Your notification interval of 0 will effective
> stop escalations from ever happening, since there's no second
> notification to escalate.
> 
Hello Patrick,

Aha, I start to understand it. So the notification interval a
 bit higher to 60, and the escalation on 2.

But what will happen then after the escalation, 
then after an hour (suppose the outage is still there) will
 the helpdesk be notified again?


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