Configuring tricky escalations

Julien Dehee julien.dehee at avedya.com
Mon Apr 7 12:10:27 CEST 2008


Hi, I'm using Nagios in a production environment, and I'm trying to
configure some complex setup, which I'll try to explain here :

- Munin is sending to Nagios NSCA exports to tell when a server run out of
disk space.
We have in services.cfg this configuration :
define service{
        use                                  crit-service   # this is a
service which will send us SMS notifications
        host_name                       serverOne, serverTwo
        hostgroup_name                groupofServers1, groupofServers2
        service_description             df
        max_check_attempts         1
        check_command                check_none
        active_checks_enabled       0
        }

This is a typical passive checks driven service. we also want to send
notification first to somebody, and 10 minutes later to the whole admin team
:
here is the escalation.cfg for the "df" service  and (for one of the
servers, this is repeated for each server or group of server):

define serviceescalation{
        service_description             df
        host_name                       someserver
        first_notification                 1
        last_notification                 0
        notification_interval           10
        contact_groups                 some_guy
}

define serviceescalation{
        service_description             df
        host_name                       someserver
        first_notification                 2
        last_notification                 0
        notification_interval           10
        contact_groups                 whole_admin_team
}


This is working just fine. Now the tricky part : we would like to send
notification for DF WARNINGS only during workhours, and the rest (u,c,r) in
the 24x7 period.
I tried to create more escalations, specific with "timeperiod" and
"escalation_options" but I can't make it.

Will you find the solution ? thanks in advance for your help.

Julien Dehee.
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