Notification Recovery Issue

Leah Fisher leahfist at gmail.com
Mon Nov 10 17:00:15 CET 2008
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As I've said, I notice in the logs that there is a recovery notification
going to my none contact group, then before that I see the notification sent
to the none contact group, and then 2 hours before that I see the
notification going to everyone that it is supposed to.  This has been
happening for awhile now.

Also, I don't believe your suggestion would do anything as the
documentations say:  "Note: Notifications about host or service recoveries
are only sent out if a notification was sent out for the original problem.
It doesn't make sense to get a recovery notification for something you never
knew was a problem."  Therefore why would a contact only get recovery
notifications.

Leah

On Mon, Nov 10, 2008 at 10:32 AM, Sotiroff, Kristian <
Sotiroff.Kristian at mtvne.com> wrote:

> Here's a thought: could it be that your original contact list don't get
> notified because you are in an escalation period? Thus the original list
> is out of reach.
>
> One thing you could try is creating a new list (lfisher_ooh) and then
> set this group to get the alerts during escalation periods but only
> 'recovery' alerts (ie. notification_options r)
>
>
>
> -----Original Message-----
> From: Assaf Flatto [mailto:assaf.flatto at ssp.uk.com]
> Sent: 10 November 2008 15:22
> To: nagios-users at lists.sourceforge.net
> Subject: Re: [Nagios-users] Notification Recovery Issue
>
>
> >From these definitions - it should work and i see not reason why it
> doesn't .
>
> have you checked the log to see what happens when it detects a recovery
> ?
> could it be that you have tow instances running and thus the nagios
> isn't running with the corrent config ?
>
>
>
>
> On Monday 10 November 2008 15:08:54 Leah Fisher wrote:
> > Here are a bunch of my definitions.  A host, the inherited host
> > definitions, a contact and the escalation I'm using.
> >
> > define host{
> >   use win
> >   host_name  windowshost
> >   address       xxx.xxx.xxx.xxx
> >   contact_groups  +win
> > }
> > define host{
> >   use generic-host
> >   name win
> >   hostgroups  windows
> >   contact_groups +win
> >   register 0
> > }
> > define host{
> >   name generic-host
> >   notifications_enabled 1
> >   event_handler_enabled 1
> >   flap_detection_enabled 0
> >   failure_prediction_enabled 1
> >   process_perf_data 0
> >   retain_status_information 1
> >   retail_nonstatus_information 1
> >   notification_period 24x7
> >   check_command check-host-alive
> >   max_check_attempts 5
> >   notification_interval 120
> >   check_period 24x7
> >   notifcation_options d,r
> >   retry_interval 1
> >   check_interval 5
> >   contact_groups all
> >   register 0
> > }
> > define contact{
> >   contact_name lfisher
> >   alias Leah Fisher
> >   service_notification_period 24x7
> >   host_notification_period 24x7
> >   service_notification_opttions w,u,c,r,f
> >   host_notification_options d,r
> >   service_notification_commands notify-by-email
> >   host_notification_commands host-notify-by-email
> >   email  leahfist at gmail.com
> >   contactgroups  all
> > }
> > define hostescalation{
> >   host_name  *
> >   contact_groups  none
> >   first_notification 2
> >   last_notification  0
> >   notification_interval 360
> >   escalation_period     nonworkhours
> > }
> >
> > On Mon, Nov 10, 2008 at 9:44 AM, Assaf Flatto
> <assaf.flatto at ssp.uk.com>wrote:
> > > can you show us the escalation config ?
> > >
> > > It will be easier to understand and debud , also a host  declaration
>
> > > will help
> > >
> > > On Monday 10 November 2008 14:33:45 Leah Fisher wrote:
> > > > Sorry, I should have included that.  I'm using version 3.0.5 on
> RHEL4
> > > > ES.
> > > >
> > > > I get recoveries if the host escalations do not take effect and I
> can
> > > > see in the event log that the notification was just sent to my
> > > > escalation
> > >
> > > group
> > >
> > > > once the escalation group gets a notification.
> > > >
> > > > Leah
> > > >
> > > > On Mon, Nov 10, 2008 at 9:21 AM, Assaf Flatto
> <assaf.flatto at ssp.uk.com
> > > >
> > > >wrote:
> > > > > Which version are you using ?
> > > > >
> > > > > Do you also have them in the contact groups with the recovery
> option
> > > > > defined in the host/service
> > > > > definition
> > > > >
> > > > > Myself i am using the same issue and we get the alert for both
> the
> > >
> > > faiure
> > >
> > > > > and recovery ,however i
> > > > > use 2.12 .
> > > > >
> > > > > On Monday 10 November 2008 14:09:30 Leah Fisher wrote:
> > > > > > I have been noticing an issue with notifications that I wanted
> to
> > > > > > run by everyone before I report it as a bug.  I'm also hoping
> > > > > > someone who is on the development list can let me know if this
> has
> > > > > > already been reported.
> > > > >
> > > > >  I
> > > > >
> > > > > > use escalations to suppress notifications on weekends so when
> no
> > > > > > one
> > >
> > > is
> > >
> > > > > > around to fix something, we don't have a very full inbox come
> > > > > > Monday.
> > > > >
> > > > >  So,
> > > > >
> > > > > > on non work hours, I have a host escalation that goes to a
> false
> > >
> > > email
> > >
> > > > > > starting from notification 2 to infinity.  This works great,
> but if
> > >
> > > the
> > >
> > > > > > host recovers during the escalation period, recovery
> notifications
> > >
> > > only
> > >
> > > > > go
> > > > >
> > > > > > to the escalation user, not all the users that were notified
> of the
> > > > > > problem.  This becomes a problem as certain management folk
> don't
> > >
> > > seem
> > >
> > > > > > to know how to go to the website to look at the status and
> think
> > >
> > > things
> > >
> > > > > > are still down without a recovery notification.  I am not sure
> > > > > > about service alerts, but I know this has not worked for quite
> some
> > > > > > time on host
> > > > >
> > > > > alerts.
> > > > >
> > > > > > Has anyone else seen this problem?
> > > > > >
> > > > > > Thanks,
> > > > > >
> > > > > > Leah
> > > > >
> > > > > --
> > > > > Assaf Flatto
> > > > > SSP Ops Team
> > > > > Linux System Administrator
> > > > > 169 Euston Road, London, NW1 2AE
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> > > --
> > > Assaf Flatto
> > > SSP Ops Team
> > > Linux System Administrator
> > > 169 Euston Road, London, NW1 2AE
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>
> --
> Assaf Flatto
> SSP Ops Team
> Linux System Administrator
> 169 Euston Road, London, NW1 2AE
>
>
>
>
>
>
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> system.
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> We cannot guarantee the security or confidentiality of email
> communications. We
> do not accept any liability for losses or damages that you may suffer as
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> result of your receipt of this email including but not limited to
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> service or system failure, access delays or interruption, data
> non-delivery or
> mis-delivery, computer viruses or other harmful components.
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> Copyright in this email and any attachments belong to Select Service
> Partner UK
> Limited. Should you communicate with anyone at Select Service Partner UK
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> email, you consent to us monitoring and reading any such correspondence.
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> relating to any agreement concerted practice or other practice that
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