Alerts delayed for critical services

[Serafin, Chris]

I'm using Nagios 3.0.1 and Ubuntu 8.0.4, and it is working great. The
issue that I'm having is that, a service will be down and I will not get
a notification for 15-20 min afterwards. How and where would I configure
this? All other services outside this service group work 'fine'.

 

define service{

       name                            xxx-service         ; The 'name'
of this service template

      active_checks_enabled           1                       ; Active
service checks are enabled

        passive_checks_enabled          1                       ;
Passive service checks are enabled/accepted

        parallelize_check               1                       ; Active
service checks should be parallelized (disabling this can lead to major
performance problems)

        obsess_over_service             1                       ; We
should obsess over this service (if necessary)

        check_freshness                 0                       ;
Default is to NOT check service 'freshness'

        notifications_enabled           1                       ;
Service notifications are enabled

        event_handler_enabled           1                       ;
Service event handler is enabled

        flap_detection_enabled          1                       ; Flap
detection is enabled

        failure_prediction_enabled      1                       ;
Failure prediction is enabled

        process_perf_data               1                       ;
Process performance data

        retain_status_information       1                       ; Retain
status information across program restarts

        retain_nonstatus_information    1                       ; Retain
non-status information across program restarts

        is_volatile                     0                       ; The
service is not volatile

        check_period                    24x7                    ; The
service can be checked at any time of the day

        max_check_attempts              3                       ;
Re-check the service up to 3 times in order to determine its final
(hard) state

        normal_check_interval           3                      ; Check
the service every 10 minutes under normal conditions

        retry_check_interval            1                       ;
Re-check the service every two minutes until a hard state can be
determined

        contact_groups                  xxxadmins                  ;
Notifications get sent out to everyone in the 'admins' group

        notification_options            w,c,r                 ; Send
notifications about warning, unknown, critical, and recovery events

        notification_interval           30                      ;
Re-notify about service problems every hour

        notification_period             24x7                    ;
Notifications can be sent out at any time

        }

 

Any help appreciated, 

 

Chris Serafin

Security Engineer

 

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