Nagios Consultants/Commercial Support in Melbourne

[Ian Orszaczki]

Thanks for the info, I have been contacted by your sales manager.  I had
drawn similar conclusions to what you have detailed. Unfortunately to get a
nagios based product seriously considered in a large company they need to
security of on-the-ground support if necessary.

On Wed, Apr 1, 2009 at 6:53 PM, Andreas Ericsson <ae at op5.se> wrote:

> Ian Orszaczki wrote:
>
>> Hi, I work for a fairly large company looking for at replacing/upgrading
>> our
>> monitoring system.  We are now on Nagios 3.06 monitoring 1300 hosts and
>> 8500
>> services via ssh (all from one server).
>>
>> Does anybody know of any company offering Nagios consultancy or support in
>> Melbourne (or elsewhere in Australia) ? Its something that upper
>> management
>> need before they will consider sticking with Nagios longer term.
>>
>> I look forward to any responses including feedback on good/bad experiences
>> with them.
>>
>>
> I've had fairly good experience with op5. They pay me money to write
> programs
> and stuff. It's awesomely fun ;-)
>
> On a more serious note, http://www.nagios.org/support/servicepartners/lists
> all the support partners that are serious enough to have contacted Ethan to
> let him know they're providing support. It seems Australia lack any
> professional Nagios support providers at the moment.
>
> op5 (where I work) can provide Nagios support world wide, although not yet
> with ad-hoc phone support outside european office hours (it's under way).
>
> Groundworks Opensource claims to work worldwide, but insofar as I know they
> have no customers outside the US.
>
> NetWays also claim to work worldwide. I do not know if they have customers
> in your timezone as I'm not that up-to-date on their customer list.
>
> Groundworks and NetWays work mainly on consultancy basis, tailoring
> solutions for each customer. op5 work mainly as a support company, although
> we do provide a wide range of addons that make our customers require very
> little help with their monitoring systems.
>
> I've forwarded your email to our sales manager, so I'm sure someone will
> contact you later on. Sorry if you didn't want that, but since you asked
> for
> professional support I'd be sort of neglecting my job obligations if I
> didn't. Besides, with a little luck I might be sent to Australia at some
> point if we team up, and free trips are always nice ;-)
>
> --
> Andreas Ericsson                   andreas.ericsson at op5.se
> OP5 AB                             www.op5.se
> Tel: +46 8-230225                  Fax: +46 8-230231
>
> Considering the successes of the wars on alcohol, poverty, drugs and
> terror, I think we should give some serious thought to declaring war
> on peace.
>
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