ACK url inside problem notification message

[Marc Powell]

On Aug 26, 2009, at 12:23 PM, Eric Pearce wrote:

> I did some searching, but I only found people talking about ack'ing  
> via email reply.  I'd like to have the problem email or SMS message  
> contain a URL that I can click on to ack the problem.  The idea is  
> that everything is self-contained and you don't have to leave your  
> email client or SMS message display to ack the problem.    Has  
> someone implemented this?    I'm currently using Nagios 3.0.6 on  
> CentOS 5.3.

It's easy to do this unless you have some unusual requirement. You can  
include any URL you want in the notifications; just edit the  
notification command. For example, to include a link to the  
Acknowledgement screen change your notification command to add "http://your.nagios.host/cgi-bin/cmd.cgi?cmd_typ=34&host=$HOSTNAME$&service=$SERVICEDESC$ 
". For example --

define command {
     command_name                   service-notify-by-email
     command_line                   /bin/echo -e "Subject: Service  
$SERVICEDESC$ $SERVICESTATE$ alert for $HOSTNAME$!\n\n***** Nagios  
*****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$ 
\nState: $SERVICESTATE$\nAddress: $HOSTADDRESS$\n\nService:  
$SERVICEDESC$\nInfo: $SERVICEOUTPUT$\n\nDate/Time: $LONGDATETIME$\n 
\nAcknowledged by: $SERVICEACKAUTHOR$\nAcknowledgement:  
$SERVICEACKCOMMENT$\n" | /bin/mail -s '** $NOTIFICATIONTYPE$ alert -  
$HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **' $CONTACTEMAIL$
     }

becomes

define command {
     command_name                   service-notify-by-email
     command_line                   /bin/echo -e "Subject: Service  
$SERVICEDESC$ $SERVICESTATE$ alert for $HOSTNAME$!\n\n***** Nagios  
*****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$ 
\nState: $SERVICESTATE$\nAddress: $HOSTADDRESS$\n\nService:  
$SERVICEDESC$\nInfo: $SERVICEOUTPUT$\n\nDate/Time: $LONGDATETIME$\n 
\nAcknowledged by: $SERVICEACKAUTHOR$\nAcknowledgement:  
$SERVICEACKCOMMENT$\nAcknowledgment URL:http://your.nagios.host/cgi-bin/cmd.cgi?cmd_typ=34&host=$HOSTNAME$&service=$SERVICEDESC$ 
\n" | /bin/mail -s '** $NOTIFICATIONTYPE$ alert - $HOSTALIAS$/ 
$SERVICEDESC$ is $SERVICESTATE$ **' $CONTACTEMAIL$ &
     }

--
Marc


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