Nagios is logging "Service Check Timed Out" for certain service

[Yu Watanabe]

Hello Jim.

Sorry for the late reply.

I will send you the plugins that is related to this service.
We had made a customization from the original one.

The command definition would be the following.

$USER1$/check_syslog_gw.pl -l "$ARG1$" -s /tmp/$HOSTNAME$.tmp -x /usr/local/groundwork/var/log/syslog-ng/$HOSTNAME$.reg -b $HOSTNAME$

Thank you
Yu Watanabe

Jim Avery $B$5$s$O=q$-$^$7$?(B:
>2009/12/21 Yu Watanabe <yu.watanabe at jp.fujitsu.com>:
>> Hello Jim.
>>
>> I still cannnot solve why this had occured.
>> So , would you please give us an advice?
>>
>> In the previous mail , I have realized that
>> the detail about the situation was not articulated.
>>
>> Following are the details about the situation:
>>
>> 1. About the log checking process:
>>  There is one active check and one passive service check to do the job.
>>
>>  The active check service scans the log file using the pre defined regexpression.
>>  If there are any lines that matches the regex, it send the result to the passive service.
>>
>> 2. Only the active check for log checkin process returns "Service Timed Out"
>>  All the other services but the corresponding active check were returning proper
>>  check result.
>>
>> 3. The active check itself was not executed.
>>  This, I found out by writing a debug line in the active check plugin.
>>  I wrote a debug line at the very top of the source code but even though the
>>  check time came , the debug log wasn't created.
>>
>> The most suspicious fact is 2 and 3. If the the reason was completely dependent on the plugin,
>> there must be some kind of debug log created, but since the plugin itself was not
>> executed , it is becoming a little bit tricky.
>>
>> Would it possibe to here your opinion about this ?
>>
>> Thank you
>> Yu Watanabe
>
>I am sorry Yu, but I do not see why you have an active check service
>sending results to a passive check service.
>
>If you could provide the relevant service and command definitions, the
>plugins used and any other scripts and configs which are relevant, it
>might be easier to understand.
>
>Cheers,
>
>Jim
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