Notification Escalation

[Andrew Bruce]

Hi there,

I'm setting up some escalations for the first time.

We have many servers we wish to monitor, with many many services being
monitored.  I want to escalate almost all service notifications, but not
some (and the same is true with the hosts).  What is the best practice to
achieve this?

Also, in the first instance in the service definition, we want a single
notification to go to a email group once the check hits a HARD critical
state, which works fine (notification_interval 0).  The issue here is that
by setting the notification_interval to 0 in the service definition, the
notifications never seem to get escalated to the other contacts.  Setting
this value to anything other than 0 seems to allow the escalations to work,
but sends multiple emails to the email group in the service definition.  Is
this the correct behaviour I'm seeing?

Nagios version is v3.0.3


Thanks,

Andrew


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