Fwd: $SERVICEOUTPUT$ empty in e-mail notifications

[Gavin Henry]

2009/1/7 Marc Powell <marc at ena.com>:
>
> On Jan 7, 2009, at 3:21 AM, Gavin Henry wrote:
>
>> OK. Just to point out, the onlt new notification is the jabber one,
>> everything else is as per a default source install of Nagios.
>
> Many of the people who are best able to help you have been using
> nagios for so long with customized configs that they don't really know
> what the most recent default templates look like, and aren't likely to
> go research it. It's easier to assume that they're customized in some
> way anyway since that's the normal case.
>
>>      service_notification_commands
>> notify-service-by-email,notify-by-jabber        ; send service
>> notifications
>> via email
>
>>>> Service Email notification:
>>>>
>>>> define command{
>>>>  command_name   notify-service-by-email
>>>>  command_line   /usr/bin/printf "%b" "***** Nagios
>>>> *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
>>>> $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\n    State:
>>>> $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
>>>> Info:\n\n$SERVICEOUTPUT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$
>>>> Service Alert: $HOSTALIAS$/$SERVICEDESC    $ is $SERVICESTATE$ **"
>>>> $CONTACTEMAIL$
>>>> }
>
>> [1231294590] SERVICE NOTIFICATION:
>> nagiosadmin;mail.suretecgroup.com;HTTP;OK;notify-service-by-email;HTTP
>> OK - HTTP/1.1 302 Found - 0.002 second response time
>
> I'm not seeing anything obviously wrong (but could be missing it).
> strange stuff. I would try simplifying the notification command as
> much as possible to test --
>
> command_line /usr/bin/printf "%b" "output: $SERVICEOUTPUT$" > /tmp/
> output.txt

This works.

> See if /tmp/output.txt contains the expected text, then if successful,
> try the same with your notification command all the way through '...\n
> \n$SERVICEOUTPUT$"' to eliminate /usr/bin/mail as a factor.

This works without /usr/bin/mail, with it it doesn't.

> If not successful, try /bin/echo instead of '/usr/bin/printf "%b"'.

Using /usr/bin/mail, dropping printf and switching for /bin/echo -e
works perfect!

I've switched to /bin/echo -e and all is good.

Thanks Marc!

Gavin.


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