works from command line fails from web

[Marc Powell]

On Jan 8, 2009, at 4:04 PM, Lois Bennett wrote:


> when I run as the nagios user from the command line this is what I  
> get:
>
> root #  su - nagios -c  "/opt/TWWfsw/nagiosserver30/libexec/check_dns
> -H coffee.bwh.harvard.edu -s turing --timeout=25"
> DNS ok - 0 seconds response time, Address(es) is/are 134.174.249.54
>
> root #  su - nagios -c
> "/opt/TWWfsw/nagiosserver30/libexec/check_simap -H turing -p 993"
> SIMAP OK - 0.038 second response time on port 993 [* OK [CAPABILITY
> IMAP4REV1 LITERAL+ SASL-IR LOGIN-REFERRALS AUTH=PLAIN AUTH=LOGIN]
> turing IMAP4rev1 2006c.374 at Thu, 8 Jan 2009 14:26:56 -0500
> (EST)]|time=0.038170s;;;0.000000;10.000000

Here you are using 'turing' as the host address to connect to.

> In nagios on the web I get these errors.
> 	
> DNS CRITICAL - '/usr/sbin/nslookup' output parsing exited with no  
> address
> IMAPS  Connection refused

These errors imply that there is a problem with the host address.

> The commands are :
> define command{
> 	command_name	check_dns
> 	command_line	$USER1$/check_dns -H coffee.bwh.harvard.edu -s
> $HOSTADDRESS$ --timeout=25
> 	}
> define command{
>        command_name    check_simap
>        command_line    $USER1$/check_simap -H $HOSTADDRESS$ -p 993
>        }

... using $HOSTADDRESS$ in the right place...

> #turing service template
> define service{
> 	host_name			turing
> [snip]
> 	}

In the host{} definition for host_name turing, is the address  
directive ($HOSTADDRESS$) set to 'turing'? If so I suspect that the  
environment (or lack thereof) is preventing the translation of that to  
an IP address. What happens if you use the FQDN or IP address instead?

If it is not set to 'turing', what is it set to and is it correct?

--
Marc


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