Elevated alerts

[jmoseley at corp.xanadoo.com]

You've got it backwards below.  In the original email, you wanted only
warnings to go to email and warnings and critical alerts to go the 'pager'
address.  Remove the 'c' from the service notification options for the
email config and add a 'w' for the paging config.


James Moseley




                                                                           
             Grant Lowe                                                    
             <glowe at sbcglobal.                                             
             net>                                                       To 
                                       jmoseley at corp.xanadoo.com           
             01/11/2009 06:21                                           cc 
             PM                        nagios-users at lists.sourceforge.net  
                                                                   Subject 
                                       Re: [Nagios-users] Elevated alerts  
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           




Hi James,

I think I understand it a little bit better.  As far as numerical users, do
you mean when a page is sent to a paging service, somehow, the user name is
converted to, a numerical user that the paging service uses?  That makes
sense I guess because you have to have a phone number to call for the page.

As far as the notification tags, do these look correct, with what I'm
trying to do?

define contact{
# Email config
...
host_notification_options                     d,u,r,f,s
service_notification_options                  w,c,u,r,f,s
host_notification_commands                    notify-host-by-email
service_notification_commands                 notify-service-by-email
...
}

And the other:

define contact{
# Paging config
...
host_notification_options                     d,u,r,f,s
service_notification_options                  c,u,r,f,s
host_notification_commands                    notify-host-by-email
service_notification_commands                 notify-service-by-email
# host_notification_commands                    notify-host-by-pager
# service_notification_commands                 notify-service-by-pager
...
}



Thanks for hanging in there with me!



----- Original Message ----
From: "jmoseley at corp.xanadoo.com" <jmoseley at corp.xanadoo.com>
To: Grant Lowe <glowe at sbcglobal.net>
Cc: nagios-users at lists.sourceforge.net
Sent: Saturday, January 10, 2009 5:18:29 PM
Subject: Re: [Nagios-users] Elevated alerts

In the 'email' contact config, you need all the service notification
options: w,c,u,r,f,s

This is because you want warning and critical alerts sent to email.

In the 'paging' config, gid rid of the following lines:

host_notification_commands                    notify-host-by-pager
service_notification_commands                 notify-service-by-pager
# Added pager line 01/09/2009
pager                                        glowe at pager.company.com

Then change the service notifications to: c,u,r,f,s

The way you have it now, the paging contact will not get critical alerts.
If your paging email address has a text username (glowe), you need to use
the notify-by-email arguments.  If the user is numerical, then yes, you can
use the notify-by-pager commands.  I mentioned this in my last email.  I've
never researched it, for I've found that if I have a non-numerical user in
an email address and I use the notify-by-pager default CONTACTPAGER macro,
the notification is not sent.


James Moseley





             Grant Lowe
             <glowe at sbcglobal.
             net>                                                       To
                                      jmoseley at corp.xanadoo.com
             01/10/2009 03:01                                           cc
             PM                        nagios-users at lists.sourceforge.net
                                                                   Subject
                                       Re: [Nagios-users] Elevated alerts












define contact{
contact_name                                  glowe1
alias                                         Grant
contactgroups                                 solaris-admins
host_notifications_enabled                    1
service_notifications_enabled                 1
host_notification_period                      24x7
service_notification_period                   24x7
host_notification_options                     d,u,r,f,s,
service_notification_options                  w,u,r,f,s,
host_notification_commands                    notify-host-by-email
service_notification_commands                 notify-service-by-email
host_notification_commands                    notify-host-by-pager
service_notification_commands                 notify-service-by-pager
email                                        glowe at pager.company.com
can_submit_commands                           1
retain_status_information                     0
retain_nonstatus_information                  0
# Added pager line 01/09/2009
pager                                        glowe at pager.company.com
}



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