works from command line fails from web

[Marc Powell]

On Jan 8, 2009, at 12:01 PM, Lois Bennett wrote:

> Hi
> I am using Nagios 3.0.3 on a Solaris 8 box. (Solaris 10 will come soon
> to this box.)
>
> I am moving and upgrading my nagios server.  It has been going pretty
> well until now. Two of my check modules work fine when invoked from
> the command line but fail when called by nagios. check_dns and
> check_simap.
>
> I tested that they run in sh with no path set as root.

Nagios does not run as root. Test as the nagios user and you'll likely  
see different results.

>  I set nagios to run as root but that has not solved my problem.

You should never do this.

> here is the command line output:
> # /opt/TWWfsw/nagiosserver30/libexec/check_dns -H
> coffee.bwh.harvard.edu -s turing --timeout=25
> DNS ok - 0 seconds response time, Address(es) is/are 134.174.249.54

>
> # /opt/TWWfsw/nagiosserver30/libexec/check_simap -H turing -p 993
> SIMAP OK - 0.039 second response time on port 993 [* OK [CAPABILITY
> IMAP4REV1 LITERAL+ SASL-IR LOGIN-REFERRALS AUTH=PLAIN AUTH=LOGIN]
> turing IMAP4rev1 2006c.374 at Thu, 8 Jan 2009 12:40:17 -0500
> (EST)]|time=0.038972s;;;0.000000;10.000000
>
>
> the errors in nagios are
> DNS CRITICAL - '/usr/sbin/nslookup' output parsing exited with no  
> address
> IMAPS Connection refused

I'd say either you'll see different results when testing as the nagios  
user which will probably provide more direction or the commands being  
run by nagios are not the same as what you're testing. Please post the  
service{} and command{} definitions for these if your testing as the  
nagios user is successful.

--
Marc


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