Simplified Nagios user interface for end users/help desk

[Andreas Ericsson]

Adam Forsyth wrote:
> I did try experimenting with Nagios Looking Glass some a few months
> ago.  It does present a nice user interface, but unless I'm missing
> something, it still seems to have the same problem of not being able
> to distinguish between errors that are for my information and those
> that are actually service affecting.  For example,  I created a filter
> called "Web Servers" and placed our web servers into it.  That worked
> just fine, but the Looking glass page reported that "The network is
> experiencing severe outages which is having a negative effect on
> services."  The reason for this was that I have nagios configured to
> check how much free disk space is available on the server.  That check
> was in "critical" state because the volume is 90% full.
> 
> I want nagios to alert me when that happens so I can look for disk
> space to free up before the disk is 100% full (and it has alerted me).
>  Nagios Looking Glass, on the other hand is for end users.  The end
> users don't need to be concerned that we're within 10% of filling the
> disk, so I don't want the Looking Glass to be concerned about disk
> space.  I couldn't find a way to make it not be concerned about the
> disk space.  Did I mis ssomething here?  If I did and this is a
> solvable problem, then I think Nagios Looking Glass is exactly what
> I'm looking for.
> 

If you don't want it to be concerned about diskspace, don't add the
disk checks to the service groups. If NLG isn't looking at service-
groups, then perhaps that's what you need to start doing, but only
adding the services that *actually* affect services to those groups.

Service groups are there for precisely this reason, really. Making
users see how various failures in the network affects what *they*
use is an immensely powerful feature, but it has to be used properly.

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Tel: +46 8-230225                  Fax: +46 8-230231

Considering the successes of the wars on alcohol, poverty, drugs and
terror, I think we should give some serious thought to declaring war
on peace.

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