How to have an escalation just respond to criticals and recoveries from criticals only (not warnings)

[Max]

Hi,

Nagios 3.0.3.

Our configurations are set up so that notifications go out for every
state, but we have escalations that we want to only go out if they are
for a critical alert or a recovery from a critical.  the problem we
are having is that by doing an escalation like this:

define serviceescalation {
    name                    nagios-hosts-base-svc
    hostgroup_name          nagios_hosts
    contact_groups          admins
    first_notification      1     ; notify right away (1st notification)
    last_notification       0     ; notify until service changes state
    notification_interval   240   ; default to 4 hour re-notify
    escalation_period       24x7
    register                0
}

define serviceescalation {
    use                     nagios-hosts-base-svc
    service_description     .*
    escalation_options      c,r
}

We get criticals and we get recoveries from warning states too.  I
looked at the code as I had thought that a recovery was only sent out
if the escalation had been triggered for a non-OK state listed in
escalation options, and saw that I was wrong :p


        if(svc->current_state==STATE_OK && se->escalate_on_recovery==FALSE)
                return FALSE;
        else if(svc->current_state==STATE_WARNING && se->escalate_on_warning==FA
LSE)
                return FALSE;
        else if(svc->current_state==STATE_UNKNOWN && se->escalate_on_unknown==FA
LSE)
                return FALSE;
        else if(svc->current_state==STATE_CRITICAL && se->escalate_on_critical==
FALSE)
                return FALSE;

        return TRUE;
        }

So since we only do recovery notifications when we list non-ok states,
we could hack the code and add a conditional to only escalate on
recovery if an escalation was sent out for a non-ok state for the same
service (not sure how to do add that code at this point though :p).

Anyone else encounter this and know how to do that association (only
send out recovery escalation if a non-ok escalation was sent out for
the escalation listing 'r' as a state) without an external script or
code change?

Thanks
Max

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