R: Nagios and Microsoft CRM

Marco Borsani m.borsani at it.net
Tue Jul 28 14:40:11 CEST 2009


Anyone uses/monitor MS CRM ?!?!

Regards
Marco

-----Messaggio originale-----
Da: Marco Borsani [mailto:m.borsani at it.net] 
Inviato: martedì 21 luglio 2009 10.12
A: 'Gareth Fletcher'
Cc: nagios-users at lists.sourceforge.net
Oggetto: [Nagios-users] R: Nagios and Microsoft CRM

Well

We are implementing a whole CRM environment (not ready right now) and I am
wondering how and what I will able to control using Nagios.

I know that MOM should be better way, but I am not sure that our project
will include it.

Which controls are you performing with Nagios ?
http
check_services on IIS
....

Regards
Marco

-----Messaggio originale-----
Da: Gareth Fletcher [mailto:gareth.fletcher at onenet.co.nz] 
Inviato: martedì 21 luglio 2009 8.33
A: Marco Borsani
Oggetto: Re: [Nagios-users] Nagios and Microsoft CRM

Hi Marco,

We use Microsoft Operations Manager to monitor CRM, but with Nagios  
you could just setup checks for all the appropriate services, do  
check_http on the frontends and make sure IIS is running, and check  
the SQL databases as well etc..

As a side note, do you use CRM for your incident tickets? I am  
wondering how to get Nagios to automatically generate CRM cases for  
our servicedesk..

Rgrds
Gareth

On 16/07/2009, at 1:57 AM, "Marco Borsani" <m.borsani at it.net> wrote:

> Hi all
>
>
>
> Have you ever developed a monitoring environment for CRM ?
>
> Is there anything usefull in Nagios ?
>
>
>
> Thanks
>
> Marco
>
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