service escalation problems

[Bruce Thayre]

Hi,
Thanks for the idea, i gave it a shot and it does not seem to be of any 
help.  I was under the impresion that service escalations were for 
taking the nag out of nagios by curbing its tendency to spam admins with 
notifications for large networks, or for specific services.  More 
specifically, if say i don't address a critical state because it's not 
important to me, i don't want to get hourly notifications.  I want a 
reminder after say three hours, maybe another after another three hours, 
and then i want all subsequent reminders to take longer and longer.  Now 
i set this up last time with nagios 2, and had zero issues.  I'm 
wondering if something has changed in nagios 3, or if there is some 
essential step i'm forgetting/missing.  If this continues not working, 
i'll just have to try host escalations, and see if i can do anything 
with those. 
Thanks,
Bruce

Jim Avery wrote:
> 2009/5/6 Bruce Thayre <bthayre at physics.ucsd.edu>:
>
>   
>> define serviceescalation{
>>    host_name        *,!Rambo, !localhost, !nagios, !t2gw04, !uaf-3
>>    service_description    condor_master_alive
>>    first_notification    1
>>    last_notification    2
>>    notification_interval    180
>>    contact_groups        admins
>>    }
>>     
>
> Hmmm.  I don't know if it's the cause of your problem, and I could be
> completely wrong (sorry can't test because I'm at home) but the
> purpose of an escalation is surely to notify an alternative recipient
> if the first (ordinary) notification fails?  I would think if this
> were so then having first_notification = 1 wouldn't make sense.  I'd
> configure the service itself to send the first notification and only
> use escalations for the 2nd or subsequent notifications.
>
> Other than that I can't see any particular problem with your syntax.
> I would however try setting the escalation_options directive
> explicitly "just in case".
>
> I don't know if, in the absence of an escalation_option directive the
> notification options would be inherited from the service definition.
> A common problem with those is accidentally to include the "n" option
> which means send no notifications.
>
> hth,
>
> Jim
>
>   


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