Escalations Info

[Marc Powell]

On May 7, 2009, at 12:52 PM, craig at hooters-uk.com wrote:

> First escalation: 3 because as I understand it this will occur after  
> 3 mails have been sent.
> Last Escalation: 3 because I want 3 SMS sent after my 3 mails.
>
> Is this the way to do it or have I not got the correct understanding  
> of it

I don't use escalations but my understanding is the numbering is  
sequential --

Notification number 1 - email
					2 - email
					3 - email
					4 - First Escalation - sms
					5 - sms
					6 - Last Escalation - sms

--
Marc


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