state change question

[steve f]

Hey Fritz,



Maybe this is the issue ?



Steve F.





http://www.mail-archive.com/nagios-users@lists.sourceforge.net/msg18874.html



You are specifying 'Sticky Acknowledgement'.

Command Description
This command is used to acknowledge a service problem. When a service
problem is acknowledged, future notifications about problems are
temporarily disabled until the service changes from its current state.
If you want acknowledgement to disable notifications until the service
recovers, check the 'Sticky Acknowledgement' checkbox.

Date: Thu, 1 Apr 2010 10:40:21 -0400
From: neufpas at gmail.com
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] state change question

I'm trying to track down an issue and am not sure If I'm following what is happening correctly. We had a service go critical and start sending alerts. The service was then acknowledged so it would stop sending notifications. The problem with that service was then "resolved" by getting the service into a WARN state instead of getting it back to OK. The service then ended up going critical again but it never sent a notification on the hard state change from WARN to CRITICAL. Is it possible that because it never went back to OK the acknowledgement never went away? I'm reading through the docs and I don't see anything that covers this scenario. Is this expected behavior or am I missing something and need to do more digging?
 		 	   		  
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