A Question on Console Alerts for a Help Desk

[Jim Avery]

On 29 December 2010 15:51, steve f <a31modela at hotmail.com> wrote:

> The Help Desk uses a menu to stop & restart services, etc.  Is it feasible (
> realistic )  for the menu command to add a snippet of code to put the nagios
> check for that service/host  in awk mode for say 5 minutes so anyone who
> sees the alert on the screen would know that its being addressed?
>
> Is there an easier way to do this?

There isn't an easy way to ack it for 5 minutes, as you can't ack it
until it's in a hard state.  I would instead get your menu script to
schedule downtime in Nagios for that service for 5 minutes by
submitting an external command to Nagios.  I would say this is a
feasible and realistic thing to do, yes.  But .. I don't know how you
operate your distributed Nagios setup.  So long as only one of your
Nagios servers is used for the web front-end this should be easy.  If
various people use various of the distributed Nagios servers for their
web front end it could be a challenge setting up your menu system to
submit the external command to the right server.

See:

http://nagios.sourceforge.net/docs/3_0/extcommands.html

hth,

Jim

------------------------------------------------------------------------------
Learn how Oracle Real Application Clusters (RAC) One Node allows customers
to consolidate database storage, standardize their database environment, and, 
should the need arise, upgrade to a full multi-node Oracle RAC database 
without downtime or disruption
http://p.sf.net/sfu/oracle-sfdevnl
_______________________________________________
Nagios-users mailing list
Nagios-users at lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null