Hyperlink in Acknowledgement Comment

[Marc Powell]

On Feb 12, 2010, at 9:10 AM, fevin Kagen wrote:

> Does anyone know if this is possible?  Thanks-

Yes, I expect that it is but you need to give some real examples of the command{} definitions you're using and your exact workflow. How you're trying to do this is very unclear. IMHO, you just need to use the ticket number as the ack comment and then insert that into an appropriately formatted notification command.

> 
> On Mon, Feb 8, 2010 at 11:55 AM, fevin Kagen <fevinkagen at gmail.com> wrote:
> I've tried all sorts of combinations, but what I have now is this:
> 
> http://xxx.xxx.xxx.xxx/nagios/cgi-bin/cmd.cgi?cmd_typ=<CMD_TYP>&cmd_mod=2&host=<HOST_NAME>&service=<SERVICE_NAME>&sticky_ack=on&send_notification=on&persistent=on&com_data="<a href='http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=AgentZoom&TicketID=<TicketID>'<TicketNumber></a>"&btnSubmit=Commit
> 
> 
> 
> 
> I know it can be done via the nagios.cmd file, but since these are two separate machines, I'm trying to do it via a http command.
> 
> The above command results in the following comment:
> 
> "a href='http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=AgentZoom

--
Marc


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