Acknowledgement notifications, getting details

[Rob Tanner]

Hi,

When an acknowledgement notification gets sent, it includes the hostname,
the state and the IP address, and that¹s all.  I would also like to see the
time and date, the name of the tech that acknowledged the problem, and the
text of his or her comment.  I presume the command I need to modify is
notify-by-email in misccommand.cfg, but the command line includes
³Date/Time: $LONGDATETIME$² while all I see in the actual email message is
³Date/Time: $².

Any idea what¹s going on?

Thanks,
Rob



Rob Tanner
UNIX Services Manager
Linfield College, McMinnville Oregon


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