Meaningful subject lines in e-mail alert

[Kumar, Ashish]

> I personally like using the hostname first, then the service.  Something
> like this for example:
>
>
>
>      adams : RAM is in a CRITICAL state!
>
>
>
> It makes it easier for me to sort alerts in Outlook that way (I have a rule
> sending all alerts to a separate folder), so I can see everything going on
> with a particular server, for example.  Or to view how long a certain alert
> has been going on.
>
>
>
> I also changed the default output to HTML for easier reading (because I
> send alerts both to Instant Messenger and also email).
>
> Not sure if this will come out nicely (still in HTML format) through the
> mailing list, but here is a sample:
>
>
>
> *Alert Type *
>
> PROBLEM
>
> *Hostname *
>
> adams <http://nagios.mycompany.com/cgi-bin/status.cgi?host=adams>(Database Server)
>
> *Address *
>
> 912.267.822.2
>
> *Service *
>
> RAM <http://nagios.mycompany.com/pnp/index.php?host=adams&srv=RAM>
>
> *State *
>
> CRITICAL
>
> *Time *
>
> Thu May 6 11:17:27 EDT 2010
>
> *Info *
>
> RAM CRITICAL - 3% (7 of 196 MB) free
>
> *Inventory *
>
> View Host <http://myinventory.mycompany.com/inventory/view?hostname=adams>
>
> *RT *
>
> Tickets<http://myrtserver.mycompany.com/Search/Results.html?ClearRestrictions=1&Query=Status%20%21%3D%20%22resolved%22%20AND%20Content%20LIKE%20%22adams%22>
>
>
>
> It is hyperlinked to Nagios (host view, then service view), as well as to
> this host in the inventory system and to the ticketing system (see all
> touble tickets related to this host).
>
>
>
> That’s just what works for us.
>
>
>
> -          Brent
>
>

Thanks for the response Brent.

The subject line we use suck a bit, it's like

Nagios Alert: Host = example | System = Linux | Service Status = OK |
Notification Type = RECOVERY

Though we are sending alerts at nagios at example.com so it's easy to create a
rule.

Any more ideas?

Thanks in advance.
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