Notifications problem?!?

[Gaertner, Joern]

This is the normal procedure we handle checks (if they are important) 
- work hours -> sms + email 
- off work hours -> email

But for this check the customer doesn't want to read emails first in the morning to know if there were issues - he wants a sms if there was a notification over night and if so he will read his emails.

That's unfortunately the requirement ...


Cheers

Joern



-----Original Message-----
From: Jim Avery [mailto:jim at jimavery.me.uk] 
Sent: Wednesday, October 13, 2010 10:33 PM
To: Nagios Users List
Subject: Re: [Nagios-users] Notifications problem?!?

On 13 October 2010 15:42, Gaertner, Joern <joern.gaertner at wirecard.com> wrote:
> Hi,
>
> I have a nagios check that needs a special kind of notification.
>
> The check runs 24/7 but there should only be notifications during business hours (8-18)  – so far no problem.
>
> But the user wants to also get a notification at the start of the business hours if there was any problem noticed by the check during the non-notification time.
>
> Is there an elegant solution of this problem in any of your minds?
>
> Cheers
>
> Jörn

Send the notifications out-of-hours by email.  The user will pick up the email when they login in the morning!

I'm sorry if that sounds a bit trite, but I've thought the same thing myself in the past and then thought duh!

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------------------------------------------------------------------------------
Beautiful is writing same markup. Internet Explorer 9 supports
standards for HTML5, CSS3, SVG 1.1,  ECMAScript5, and DOM L2 & L3.
Spend less time writing and  rewriting code and more time creating great
experiences on the web. Be a part of the beta today.
http://p.sf.net/sfu/beautyoftheweb
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::: Messages without supporting info will risk being sent to /dev/null