Check_OpenManage INTERNAL ERROR

[Benny Somali]

Hi Trond,

Yes, you are right.
There is pdisk #1 that has empty vendor ID field.
The disk in question was original Dell disk, however, it seemed to be
bad now.
We have an opened trouble ticket with Dell and expect to get a
replacement disk.

Thanks.
 
Regards,
Benny Somali
 

> -----Original Message-----
> From: Trond Hasle Amundsen [mailto:t.h.amundsen at usit.uio.no]
> Sent: Friday, October 22, 2010 3:29 PM
> To: Nagios Users List
> Subject: Re: [Nagios-users] Check_OpenManage INTERNAL ERROR
> 
> Benny Somali <benny.somali at firstnational.ca> writes:
> 
> > INTERNAL ERROR: substr outside of string at script/check_openmanage
line
> 1502.
> > INTERNAL ERROR: Use of uninitialized value in lc at
script/check_openmanage
> line 1502.
> 
> Hi Benny,
> 
> Thanks for reporting this. The error is related to the vendor of
> physical disks as reported by omreport. What does 'omreport storage
> pdisk controller=0' say? I'm guessing that the Vendor field is empty
or
> missing for one of the disks.
> 
> Finding the root cause would be interesting. Can you tell if the disk
in
> question is an original disk supplied by Dell? If it isn't, this could
> be the reason that the vendor field is empty/missing, i.e. Openmanage
> doesn't recognize it. If it is a Dell drive, we're probably dealing
with
> a rare Openmanage oddity.
> 
> In any case, check_openmanage should handle this situation more
> gracefully. I'll provide a patched version for you to test on Monday.
> 
> Cheers,
> --
> Trond H. Amundsen <t.h.amundsen at usit.uio.no>
> Center for Information Technology Services, University of Oslo
> 
>
------------------------------------------------------------------------
------
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Store
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------------------------------------------------------------------------------
Nokia and AT&T present the 2010 Calling All Innovators-North America contest
Create new apps & games for the Nokia N8 for consumers in  U.S. and Canada
$10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store 
http://p.sf.net/sfu/nokia-dev2dev
_______________________________________________
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::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
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