Escalating notifications

[Paul M. Dubuc]

Same place you put the others.  The thing that makes them only apply to 
recovery events is the

	escalation_options r

directive.

Edwin Zoeller wrote:
> This is also what I am looking for. Where would you put the separate escalation?
>
> -----Original Message-----
> From: Paul M. Dubuc [mailto:work at paul.dubuc.org]
> Sent: Friday, April 01, 2011 8:49 AM
> To: Nagios Users List
> Subject: Re: [Nagios-users] Escalating notifications
>
> Patrik Båt wrote:
>> Hello mailinglist!
>>
>> im trying to get a notification like this:
>>
>> in first hardstate, email staff. (notication 1)
>>
>> at the other notification (notification 2) im sending a SMS to the
>> oncall.
>>
>> But the problem is, that on recovery im only getting a SMS due to the
>> sms escalation is in use.
>>
>> Anyone have any good way to get this to work?
>>
>> 1. MAIL Problem
>> 2. SMS Problem
>>
>> On recovery:
>>
>> 1. Mail Recovery
>> 2. SMS Recovery
>>
>> with 2 escalations, i get like this:
>>
>> 1. Mail problem
>> 2. Mail problem, SMS problem
>>
>> recovery:
>>
>> 1. SMS recovery.
>>
>> Config:
>>
>> # SMS
>>
>> define serviceescalation {
>>           host_name *
>>           service_description *
>>           first_notification 2
>>           last_notification 3
>>           notification_interval 0
>>           contacts oncall
>> 	}
>>
>> define hostescalation {
>>           host_name *
>>           first_notification 2
>>           last_notification 3
>>           notification_interval 0
>>           contacts oncall
>> 	}
>>
>> # MAIL
>>
>> define serviceescalation {
>>           host_name *
>>           service_description *
>>           first_notification 1
>>           last_notification 1
>>           notification_interval 10
>>           contacts sysadmin.reports
>> 	}
>>
>> define hostescalation {
>>           host_name *
>>           first_notification 1
>>           last_notification 1
>>           notification_interval 10
>>           contacts sysadmin.reports
>> 	}
>>
>> i have tried with diffrent last_notifications and so on, but with no
>> luck.
>>
>> Regards Patrik BÃ¥t.
>>
>
> Try using a separate escalation for the recovery events.  The recovery event is the last numbered event so it's hard to catch without a specific escalation.  Example:
>
> define serviceescalation {
> 	host_name *
> 	service_description *
> 	first_notification 1
> 	last_notification 0
> 	notification_interval 0
> 	contacts sysadmin.reports,oncall
> 	escalation_options r
> }
>
> define hostescalation {
> 	host_name *
> 	first_notification 1
> 	last_notification 0
> 	notification_interval 0
> 	contacts sysadmin.reports,oncall
> 	escalation_options r
> }
>
>
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Create and publish websites with WebMatrix
Use the most popular FREE web apps or write code yourself; 
WebMatrix provides all the features you need to develop and 
publish your website. http://p.sf.net/sfu/ms-webmatrix-sf
_______________________________________________
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