Notification after Acknowledgment

Andre Kruger Andre.Kruger at TRW.COM
Fri May 13 09:34:47 CEST 2011


Hi
 
Can you guys please give me your input on how you handle the following situation.
 
Lets take monitoring a disk as an example. For arguments sake lets say when the disk reaches 80% capacity I send out a warning and at 90% I send out a critical. There is also a Service Escalation configured to send out notifications when this service reaches critical.
 
So at 80 percent I get my notification all is well. I then go ahead and acknowledge the event and in doing so Nagios will not send out any further notifications. Which according to the Nagios logic is correct.
 
The problem is if the disk in the mean time reaches critical, 90% capacity, I won't get another notification. Not even the Service Escalation helps here, because the event has already been acknowledged.
 
Do you guys have any suggestions on how this problem can be solved?
 
Regards
Andre


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