Internal Server Error when trying to access Nagios 3on an Ubuntu 10.04 LTS system

[Kaplan, Andrew H.]

Hi there --
 
Sorry about the false alarm. The issue was the absence of an htpasswd.users
file. Once that was put into place, access
to the web interface was successful. 

________________________________

From: Kaplan, Andrew H. 
Sent: Thursday, October 20, 2011 12:07 PM
To: Nagios Users List
Subject: [Nagios-users] Internal Server Error when trying to access Nagios 3on
an Ubuntu 10.04 LTS system



Hi there -- 

I went through the motions of installing the  Nagios 3.2.0-4ubuntu2.2 package on
an Ubuntu 10.04 LTS 
32-bit system. The packages shown below were also installed with the core
software: 

        nagcon 0.0.30-0ubuntu1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagco
n&version=0%2E0%2E30%2D0ubuntu1>                           K-O      console
application interfacing to Nagios       
        nagios-images 0.5
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dimages&version=0%2E5>                                K-O      Collection of
images and icons for the nagios system    

        nagios-nrpe-plugin 2.12-4ubuntu1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dnrpe%2Dplugin&version=2%2E12%2D4ubuntu1>                         K-O
Nagios Remote Plugin Executor Plugin    
        nagios-nrpe-server 2.12-4ubuntu1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dnrpe%2Dserver&version=2%2E12%2D4ubuntu1>                         K-O
Nagios Remote Plugin Executor Server    
        nagios-plugins 1.4.14-1ubuntu1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dplugins&version=1%2E4%2E14%2D1ubuntu1>                   K-O      Plugins
for the nagios network monitoring and management system         

        nagios-plugins-basic 1.4.14-1ubuntu1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dplugins%2Dbasic&version=1%2E4%2E14%2D1ubuntu1>             K-O      Plugins
for the nagios network monitoring and management system         

        nagios-plugins-extra 1.4.14-1ubuntu1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dplugins%2Dextra&version=1%2E4%2E14%2D1ubuntu1>             K-O      Plugins
for the nagios network monitoring and manegement system.        

        nagios-plugins-standard 1.4.14-1ubuntu1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dplugins%2Dstandard&version=1%2E4%2E14%2D1ubuntu1>          K-O      Plugins
for the nagios network monitoring and management system         

        nagios-snmp-plugins 1.1.1-6
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dsnmp%2Dplugins&version=1%2E1%2E1%2D6>                      K-O      SNMP
Plugins for nagios         
        nagios-statd-client 3.12-1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dstatd%2Dclient&version=3%2E12%2D1>                       K-O      Nagios
client for monitoring remote system information  

        nagios-statd-server 3.12-1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s%2Dstatd%2Dserver&version=3%2E12%2D1>                       K-O      Nagios
server for monitoring remote system information  

        nagios3-cgi 3.2.0-4ubuntu2.2
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s3%2Dcgi&version=3%2E2%2E0%2D4ubuntu2%2E2>                     K-O      cgi
files for nagios3   
        nagios3-common 3.2.0-4ubuntu2.2
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s3%2Dcommon&version=3%2E2%2E0%2D4ubuntu2%2E2>          K-O      support files
for nagios3       
        nagios3-core 3.2.0-4ubuntu2.2
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s3%2Dcore&version=3%2E2%2E0%2D4ubuntu2%2E2>                    K-O      A
host/service/network monitoring and management system core files      

        nagios3-dbg 3.2.0-4ubuntu2.2
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s3%2Ddbg&version=3%2E2%2E0%2D4ubuntu2%2E2>                     K-O
debugging symbols and debug stuff for nagios3   
        nagios3-doc 3.2.0-4ubuntu2.2
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
s3%2Ddoc&version=3%2E2%2E0%2D4ubuntu2%2E2>                     K-O
documentation for nagios3       
        nagiosgrapher 1.7.1-1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagio
sgrapher&version=1%2E7%2E1%2D1>                            K-O      Charting
add-on for Nagios      
        nagvis 1.3.1-3
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagvi
s&version=1%2E3%2E1%2D3>                                   K-O
Visualization addon for Nagios  
        ndoutils-common 1.4b7-11build1
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=ndout
ils%2Dcommon&version=1%2E4b7%2D11build1>                   K-O      This
provides the NDOUtils for Nagios with MySQL support        

        nsca 2.7.2
<https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nsca&
version=2%2E7%2E2>                                       K-O      Nagios service
monitor agent   


The server is already configured as a LAMP server with the Apache 2.2.14, and
MySQL 5.1.41 applications with the PHP 5.3.2 library. 

When I try to access the web interface of the server, using the URL <ip
address>/nagios3, I am confronted with an Internal Server Error

message. The login user account is the nagios account. What step(s) can I take
to be able to access the web interface of the Nagios

application? Thanks.  
  



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