New disk status showing "UNKNOWN"

[IT.Toonz]

Hi Travis,

 

Still same problem. Connection refused got ok after some time.

 

If I hash the command for H or any other drive and replace the G drive
parameters with H, I get the status correctly for H drive. So issue seems to
be with the drive permissions or some other, which is not allowing nsclient
to capture the status.

 

Please advice.

 

Regards

Ananth.

 

 

 

 

 



 

From: Travis Runyard [mailto:travisrunyard at gmail.com] 
Sent: Thursday, July 19, 2012 1:13 AM
To: Nagios Users List
Subject: Re: [Nagios-users] New disk status showing "UNKNOWN"

 

I have never needed to. Connection refused probably means there are other
issues you will need to resolve before proceeding forward with the drive
checking problem.

On Wed, Jul 18, 2012 at 5:02 AM, IT.Toonz <it.toonz at gmail.com> wrote:

Will update thanks! 

 

We did try with NSCP-0.4.0.172-x64 but got "Connection refused" error.

 

Should we enable "Interact with desktop"?

 

Thanks

Ananth.

 

From: Travis Runyard [mailto:travisrunyard at gmail.com] 
Sent: Tuesday, July 17, 2012 11:13 PM
To: Nagios Users List
Subject: Re: [Nagios-users] New disk status showing "UNKNOWN"

 

Try installing version .0.3.9 of the NSClient and make sure the service is
running as the System user.

 

http://files.nsclient.org/x-0.3.x_STABLE/NSClient%2B%2B-0.3.9-x64.msi

 

-Travis

On Mon, Jul 16, 2012 at 8:55 PM, IT.Toonz <it.toonz at gmail.com> wrote:

Hi,

We have been using Nagios 3.2.3 (Fully automated Nagios) for over 2 years
now, it is working wonderfully well.....

Recently we added a new "G" drive to one of our monitored storage's and
added that drive's entry in the cfg file but we are getting UNKNOWN status.
We restarted the server, restarted Nagios, pre-flight checks are not showing
any errors. Command is correct, if we replace the parameters with another
drive, like "F", the "F" drive gets correctly monitored.

Server is Windows 2008 64bit R2, NSClient++ - 0.3.8.76 rest of the drives
was already monitored. We checked the drive permissions and noticed that
creator owner didn't have any permission, so we added that, but still no
change.

 

>From the nsclient logs.

2012-07-17 08:57:43: error:modules\CheckSystem\CheckSystem.cpp:810:
Unhandled exception describing PID: 4: Failed to open process: 4: 

2012-07-17 09:07:43: message:modules\CheckSystem\CheckSystem.cpp:813: Failed
to open process: 4:

 



 

Please advice!

anth


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