"Ackowledge this service" link is missing

[Andrew Thompson]

Mark you are absolutely spot on.

Thought I was going mad because I knew I had used it before!

Cheers

-----Original Message-----
From: Frost, Mark {BIS} [mailto:mark.frost1 at pepsico.com] 
Sent: 14 March 2012 13:02
To: Nagios Users List
Subject: Re: [Nagios-users] "Ackowledge this service" link is missing

Andrew,

I don't know that this is it, but you can only acknowledge something that is in a hard critical state.   That is, it has to have hit the threshold of failures before it is considered in a hard state.   The service details should tell you if it is, but I've had times where I've thought the same thing only to realize that the service hadn't gotten all the way to a hard state just yet.


Mark

________________________________
From: Andrew Thompson [andrew at fulgent.co.uk]
Sent: Wednesday, March 14, 2012 8:44 AM
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] "Ackowledge this service" link is missing

Hi all

Nagios 3.3.1 on Ubuntu 11.04 Desktop.

I have just come to acknowledge a critical service and much to my surprise I don't have the option too.

Is this a known bug? Any help appreciated.

Kind Regards
Andrew

T: 01386 834000
F: 01386 834100

Andrew at fulgent.co.uk<mailto:Andrew at fulgent.co.uk>
www.fulgent.co.uk<http://www.fulgent.co.uk/>


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------------------------------------------------------------------------------
Virtualization & Cloud Management Using Capacity Planning
Cloud computing makes use of virtualization - but cloud computing 
also focuses on allowing computing to be delivered as a service.
http://www.accelacomm.com/jaw/sfnl/114/51521223/
_______________________________________________
Nagios-users mailing list
Nagios-users at lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null