Passive checks not processing performance data

[Grant Maxwell]

Hi

Im running nagios 3.2.3 and NSCA version 2.9.1

Im submitting data via NSCA with performance data. The output/status of the data is accepted by Nagios and shows in the service status correctly and Nagios also shows the performance data in the service status data screen.

However the performance data is not showing up in the nagiosgraphs screens. The graphs are all blank with NaN as the values. 

A sample of the passive data received by NSCA (from logs) is:

Apr 13 08:49:16 srv-nagios nsca[17429]: Handling the connection...
Apr 13 08:49:16 srv-nagios nsca[17429]: Time difference in packet: 0 seconds for host svcSite
Apr 13 08:49:16 srv-nagios nsca[17429]: SERVICE CHECK -> Host Name: 'svcSite', Service Description: '0410', Return Code: '0', Output: 'Dispatch Cool Rm temperature: 3.34 OK|Temperature=3.34 Volts=3.65642578125'
Apr 13 08:49:16 srv-nagios nsca[17429]: Attempting to write to nagios command pipe
Apr 13 08:49:16 srv-nagios nsca[17429]: End of connection...
Apr 13 08:49:16 srv-nagios nagios: EXTERNAL COMMAND: PROCESS_SERVICE_CHECK_RESULT;svcSite;0410;0;Dispatch Cool Rm temperature: 3.34 OK|Temperature=3.34 Volts=3.65642578125
Apr 13 08:49:16 srv-nagios nagios: EXTERNAL COMMAND: PROCESS_HOST_CHECK_RESULT;svcSite;0;OK
Apr 13 08:49:23 srv-nagios nagios: PASSIVE SERVICE CHECK: svcSite;0410;0;Dispatch Cool Rm temperature: 3.34 OK

Our system is collecting perf data from other active checks and these all work ok.

I can't see why this is not working.

Any ideas please.



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