Help --- email notification problem

[Matsushita, Nobuo]

James,

Thank you for your reply!!!

Just before I received your email, I noticed that I missed one required directive was missing from my new added object. After I added it, the behavior of notification was changed.

After I read your email, I decided to check my all configurations. After that I found many required directives were missing from my configurations. After I fixed all missing required directives, it is now working great!
Thank you for your advice!

Unfortunately,  "nagios -v " does not check all required directives.

Nobuo

From: James Osbourn [mailto:james.osbourn at citrix.com]
Sent: Wednesday, February 20, 2013 1:58 AM
To: Nagios Users List; Matsushita, Nobuo
Subject: RE: Help --- email notification problem

It would really be helpful to see the configs, at least the person and group definitions to determine any issues.  The information that you have provided does not given enough details to determine any inheritance from templates.

It should then be possible to see where the final service is actually going to email to.

Cheers

James

From: Matsushita, Nobuo [mailto:Nobuo.Matsushita at childrenscolorado.org]
Sent: 19 February 2013 19:04
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] Help --- email notification problem

Hi,

I am using nagios 3.4.4. and RedHat Enterprise v 6.3. And I compiled from the source.

I am experiencing strange email notification problems. I have been using nagios since 3.2, but I didn't notice this problem until recently. The problem is that not only correct contact person gets the notification by email, but also some other group people gets the same notification. Depending on which directive use, different group gets the notification:

        In the template file(service_templates.cfg),

        If I use:        contacts                  personA-email

        Then notification goes to personA and group D ( personA is not in the Group D)

        But If I use    contact_groups            test-C
                And in the service file, I put the following directive:
                        contacts                  personA-email

        Then the notification goes to person A and Group E ( personA  is not in the Group E)

Am I doing wrong ? Does anybody have similar experience?
Since I am subscribing this mailing list using digest mode,  I will be appreciated if you can send me a copy to my address.

Thanks in advance

Nobuo

        Then the notification goes to





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