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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>Am I
correct in saying that if I put host/service/hostgroups escalations in place,
they 100% override the initial notifications and their set parameters
?</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>My
basic notification setup is the initial alerts sent every 2 hours via e-mail to
an e-mail box. After 3 notification intervasl I have an escalation that
kicks in and send a TAP alert once.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>I
noticed this past weekend that after I got my TAP alert, I no longer received
any e-mails. And on top of that, I didn't receive my usual host recovery
e-mail's that are defined in my initial notifications prior to
escalation.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>So,
what I really need is to have my initial notifications also stay active when I
get my escalations kicking in. I want to get my e-mails to my e-mail box
every 2 hours and my recovery e-mails, but still only one TAP alert to my cell
phone. </SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>Here's
the only entry into my escalations.cfg</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>#
Hostgroup 'all' escalation definition<BR>define
hostgroupescalation{<BR>
hostgroup_name
all<BR>
first_notification
3<BR>
last_notification
5<BR>
contact_groups
nextel-group<BR>
notification_interval
0<BR> }</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003>hostgroup "all" has members of * </SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>My
nextel-group has contacts are joe-nextel, schmo-nexte</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>My
initiall contacts are under group it-group with names joe and
schmol</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=332263813-02012003>To
rectify my problems, do I need to add another group escalationf or "all" and
specify the it-group and set the first/last/interval so I continue to get my
emails?</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=332263813-02012003></SPAN></FONT> </DIV></BODY></HTML>