<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2653.12"> <TITLE>RE: [Nagios-users] Problems with check_apc_ups.pl</TITLE> </HEAD> <BODY> Bruce, I turned warnings off in the file I passed to you - also the "use lib utils.pm" was commented out. Please check that you are using the new check_apc_ups.pl file. Also, you should keep the line "require '/usr/lib/nagios/plugins/utils.pm'" assuming that is the location of utils.pm - or adjust it to the correct location of utils.pm from the plugin distribution. I found debugging the script was helped by directly running the snmpget command as follows: snmpget -v 1 -c public ups.hostname.com .1.3.6.1.4.1.318.1.1.1.7.2.3.0 where you substitute your community name for "public" and your hostname for "ups.hostname.com". This OID is for upsAdvTestDiagnosticsResults - a value of 1 indicates OK. If you do not get a reasonable value for the above snmp command then you have a problem with either: a) the snmp toolkit installation b) the configuration of your APC UPS (i.e. community name/IP address allowed) c) other network configuration problems I suspect the problem you are experiencing may be found this way. regards, Bruce Friedman Snap-on, Inc. eTechnician System Administrator bruce.l.friedman@snapon.com (847) 478-7262 (voice) -----Original Message----- From: Gilbert, Bruce [<A HREF="mailto:bruce.gilbert@tmgus.mosaic.com">mailto:bruce.gilbert@tmgus.mosaic.com</A>] Sent: Tuesday, March 02, 2004 4:29 PM To: 'Friedman, Bruce L.' Cc: 'nagios-users@lists.sourceforge.net' Subject: RE: [Nagios-users] Problems with check_apc_ups.pl Bruce, First, thanks for the help. When running your version I get the following error - ./check_apc_ups.pl -H 172.23.0.27 Can't locate utils.pm in @INC (@INC contains: /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0) at ./check_apc_ups.pl line 20 I had that same problem with the included script that came with the plugins. Changing the plugin version or yours with the following allows the script to run, but both give - Status: unknown, Batt Cap(%): unknown, Batt Time: unknown, Batt status: unknown, Batt temp(F): unknown, Batt repl: unknown, Output load (%): unknown, Diag result: unknown, I-Freq: unknown, I-V,Max,Min: unknown, unknown, unknown, O-Freq: unknown, O-V: unknown, # use lib utils.pm; #require '/usr/lib/nagios/plugins/utils.pm'; use lib "/usr/local/nagios/libexec/"; use utils qw(%ERRORS &print_revision &support &usage); If you have any other suggestions, I would appreciate it. I am running net-snmp-5.0.9. Would upgrading perhaps alleviate the problem? -----Original Message----- From: Friedman, Bruce L. [<A HREF="mailto:Bruce.L.Friedman@snapon.com">mailto:Bruce.L.Friedman@snapon.com</A>] Sent: Tuesday, March 02, 2004 1:03 PM To: 'Gilbert, Bruce' Subject: RE: [Nagios-users] Problems with check_apc_ups.pl Bruce, I have made numerous changes to check_apc_ups.pl to get it to work. Please try out the attached file and let me know if it works for you. I am using net-snmp-5.1-2.1 regards, Bruce Friedman Snap-on, Inc. eTechnician System Administrator bruce.l.friedman@snapon.com (847) 478-7262 (voice) -----Original Message----- From: Gilbert, Bruce [<A HREF="mailto:bruce.gilbert@tmgus.mosaic.com">mailto:bruce.gilbert@tmgus.mosaic.com</A>] Sent: Tuesday, March 02, 2004 11:49 AM To: 'nagios-users@lists.sourceforge.net' Subject: [Nagios-users] Problems with check_apc_ups.pl When running the check_apc_ups.pl plugin it returns the following messages - ./check_apc_ups.pl -H 172.23.0.27 Output status: unknown | Rem time: unknown | Battery status: unknown | Battery temp(C): unknown | Battery repl: unknown | Output load (%): unknown | Diag result: unknown If I run ./check_snmp with the OID for battery temp or output status it returns OK. I've downloaded the APC MIBS, copied them to the appropriate folder, and even tried export MIBS=All. Is there anything else I am missing or any suggestions? Thanks, Bruce Gilbert Senior Network Manager Mosaic Sales Solutions ------------------------------------------------------- SF.Net is sponsored by: Speed Start Your Linux Apps Now. Build and deploy apps & Web services for Linux with a free DVD software kit from IBM. Click Now! <A HREF="http://ads.osdn.com/?ad_id=1356&alloc_id=3438&op=click" TARGET="_blank">http://ads.osdn.com/?ad_id=1356&alloc_id=3438&op=click</A> _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net <A HREF="https://lists.sourceforge.net/lists/listinfo/nagios-users" TARGET="_blank">https://lists.sourceforge.net/lists/listinfo/nagios-users</A> ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null </BODY> </HTML>