<table width=100%> <tr valign=top> <td> <td> <div align=right>Ludo Bosmans <ludo.bosmans@xtenso.be> 19/05/2004 14:57</div> <td> To: 'Onsite DeTeWe' <Onsite.DeTeWe@firstgroup.com>, nagios-users@lists.sourceforge.net cc: Subject: RE: [Nagios-users] SMS notifications</table> Jason, To avoid lots of replies, work step by step and try to document symptoms in detail.. 1. Do the command work manually as root ? Yes 2. Do a su - nagios and try the command again. If it doesn't work. What is the error message ? Yes with following. [nagios@SNMPServer etc]$ /usr/bin/printf "%b" "Service: $SERVICEDESC$\nHost: $HOSTNAME$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\nInfo: $OUTPUT$\nDate: $DATETIME$" | /usr/local/bin/gnokii --sendsms 07901854342 fopen: Permission denied WARNING: cannot open logfile, logs will be directed to stderr GNOKII Version 0.6.1 write: [ATZ<cr>] read : [ATZ<cr><cr><lf>OK<cr><lf>] write: [ATE1<cr>] read : [ATE1<cr><cr><lf>OK<cr><lf>] write: [AT+CGMM<cr>] read : [AT+CGMM<cr><cr><lf>Nokia 6310i<cr><lf><cr><lf>OK<cr><lf>] write: [AT+CGMI<cr>] read : [AT+CGMI<cr><cr><lf>Nokia<cr><lf><cr><lf>OK<cr><lf>] write: [AT+CSCS?<cr>] read : [AT+CSCS?<cr><cr><lf>+CSCS: "PCCP437"<cr><lf><cr><lf>OK<cr><lf>] write: [AT+CSCA?<cr>] read : [AT+CSCA?<cr><cr><lf>+CSCA: "+44780200xxxx",145<cr><lf><cr><lf>OK<cr><lf>] write: [AT+CMGF=0<cr>] read : [AT+CMGF=0<cr><cr><lf>OK<cr><lf>] write: [AT+CMGS=70<cr>] read : [AT+CMGS=70<cr><cr><lf>> ] write: [079144872000302311000B817009814543F20000AA40D3B2DC9E1E9775208102F99ED375A0A9B3099D96E5F6B25CA00892C9F2F27CAE030914537A985ED681048AA4DBFCD681040A62985ED68104^Z] read : [079144872000302311000B817009814543F20000AA40D3B2DC9E1E9775208102F99ED375A0A9B3099D96E5F6B25CA00892C9F2F27CAE030914537A985ED681048AA4DBFCD681040A62985ED68104^Z<cr><lf>+CMGS: 37<cr><lf><cr><lf>OK<cr><lf>] Send succeeded! 3. Do you have read and write permissions on the serial port specified in the gnokiirc file as the nagios user ? Yes 4. correct is necessary. 5. Is there a getty process on it ? Disable it in /etc/inittab and do "init q", check if process is not respawned anymore. No 6. Check access rights again from serial device. Works from command line, just not from within nagios. Extract from syslog May 19 15:53:48 SNMPServer nagios: HOST ALERT: sw6-1;UP;HARD;1;PING OK - Packet loss = 0%, RTA = 34.49 ms May 19 15:53:48 SNMPServer nagios: HOST NOTIFICATION: network;sw6-1;UP;host-notify-by-sms;PING OK - Packet loss = 0%, RTA = 34.49 ms 7. Try to set the suid flag as root, just to see if this fix the problem. No effect. snippet from the misccommands.cfg file showing sms trigger # 'host-notify-by-email' command definition define command{ command_name host-notify-by-email command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotificatio n Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOST ADDRESS$\nInfo: $OUTPUT$\n\nDate/Time: $DATETIME$\n" | /bin/mail -s "Host $HOSTS TATE$ alert for $HOSTNAME$!" $CONTACTEMAIL$ } # 'host-notify-by-sms' command definition define command{ command_name host-notify-by-sms command_line /usr/bin/printf "%b" "**Nagios**\nType: $NOTIFICATIONTYP E$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $OUTPUT$ \nDate/Time: $DATETIME$\n" | /usr/local/bin/gnokii --sendsms 07901845342 kind regards, Jason -----Original Message----- From: Onsite DeTeWe [mailto:Onsite.DeTeWe@firstgroup.com] Sent: woensdag 19 mei 2004 14:02 To: Ludo Bosmans; nagios-users@lists.sourceforge.net Subject: RE: [Nagios-users] SMS notifications Hiya, Yeah sorry.. Should have explained in full. I have a host-notify-by-sms and notify-by-sms in the .cfg. One for service and one for host. The snippet I sent was for a host down. Really puzzling as the other commands in the .cfg for host-notify-by-email and notify-by-email work fine. All I did was replace them. J <table width=100%> <tr valign=top> <td width=1%> <td width=31%> <div align=right>Ludo Bosmans <ludo.bosmans@xtenso.be> 19/05/2004 11:59</div> <td width=66%> To: 'Onsite DeTeWe' <Onsite.DeTeWe@firstgroup.com>, Ludo Bosmans <ludo.bosmans@xtenso.be>, nagios-users@lists.sourceforge.net cc: Subject: RE: [Nagios-users] SMS notifications</table> Jason, I suppose that the manual test is ok ? Of course replace the macros with the corresponding values. /usr/bin/printf "%b" "**Nagios**\nType: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $OUTPUT$\nDate/Time: $DATETIME$\n" | /usr/local/bin/gnokii --sendsms $CONTACTPAGER$ In the checkcommands you have a "notify-by-sms", but in the syslog there is "host-notify-by-sms", so you need to check the syntax of that config entry and try manually to execute the command to see if it works. kind regards, ludo -----Original Message----- From: Onsite DeTeWe [mailto:Onsite.DeTeWe@firstgroup.com] Sent: woensdag 19 mei 2004 12:22 To: Ludo Bosmans; nagios-users@lists.sourceforge.net Subject: RE: [Nagios-users] SMS notifications Thanks for your reply, I do have a nokia connected to the serial port, but I am using the phone to send the texts. Regarding the macro, I have also tried just using the mobile number for a test. This still does not work. Here is a syslog message when a host does down. May 19 11:11:48 SNMPServer nagios: HOST NOTIFICATION: server;fiplog01;UP;host-notify-by-sms;PING OK - Packet loss = 0%, RTA = 58.53 ms As you can see the trigger is being used, just nothing more happening. Jason <table width=100%> <tr valign=top> <td width=1%> <td width=34%> <div align=right>Ludo Bosmans <ludo.bosmans@xtenso.be> 19/05/2004 11:06</div> <td width=64%> To: 'Onsite DeTeWe' <Onsite.DeTeWe@firstgroup.com>, nagios-users@lists.sourceforge.net cc: Subject: RE: [Nagios-users] SMS notifications</table> Hi Jason, I use also gnokii to send sms's. I don't know your set-up, do you have a Nokia connected to a serial port ? Imy configuration i have a modem connected to the serial port and i establish a call to a local provider smc center. So i am able to drop more then 1 sms at the time in one connection. Only the call to the smc center is charged. No charge for the sms's itself. So i can not really simulate, but it seems for me that the $CONTACTPAGERS$ macro is wrong, it must be $CONTACTPAGER$. kind regards, ludo -----Original Message----- From: Onsite DeTeWe [mailto:Onsite.DeTeWe@firstgroup.com] Sent: woensdag 19 mei 2004 11:34 To: nagios-users@lists.sourceforge.net Subject: [Nagios-users] SMS notifications Hi All, I have just setup a mobile gateway on our nagios box (6310i with serial lead ;-). Got all the SMS stuff working using gnokii which works a treat. Recommend it to anyone. However, when I try and get nagios to use a new notify routine it fails to send the text. Debug so far. Got gnokii to send SMS direct. Added notify-by-sms to misccommands.cfg. I know the above works as I then cut the command from the .cfg and run it from the command line direct and it works. Could this be a permissions thing associated with the nagios user??? When I force a host down and look in the syslog the notification does try and send via the correct command, it seems like just the command from within nagios is not working. Hope someone can help. Regards Jason This is the command line. /usr/bin/printf "%b" "**Nagios**\nType: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $OUTPUT$\nDate/Time: $DATETIME$\n" | /usr/local/bin/gnokii --sendsms $CONTACTPAGERS$ ********************************************************************** This message is confidential. It may not be disclosed to, or used by, anyone other than the addressee. If you receive this message in error, please advise us immediately. Internet email is not necessarily secure. First does not accept responsibility for changes to any email which occur after the email has been sent. Attachments to this email could contain software viruses which could damage your system. 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