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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Well, I got the problem fixed.
Thanks to everyone who provided helpful hints.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The problem here was that there was no
notification_options in the service definitions in the config file.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The bug here is that notification_options is
required in service definitions – yet the config passed the syntax check
without incident. Either the syntax check is wrong for not noticing that
a required statement was missing or the documentation is wrong for showing that
the statement is required.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;font-family:Verdana;color:black;text-transform:uppercase;
font-weight:bold'>RON GAGE<br>
</span></font></b><font size=2 color=black face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;color:black'>Network Administrator<br>
Wise Solutions, Inc.<br>
T </span></font><font size=1 color=black face=Verdana><span
style='font-size:8.0pt;font-family:Verdana;color:black'>></span></font><font
size=2 color=black face=Verdana><span style='font-size:10.0pt;font-family:Verdana;
color:black'> +1 734 456 2202<br>
M </span></font><font size=1 color=black face=Verdana><span
style='font-size:8.0pt;font-family:Verdana;color:black'>></span></font><font
size=2 color=black face=Verdana><span style='font-size:10.0pt;font-family:Verdana;
color:black'> +1 248 343 2431<br>
<a href="http://www.altiris.com"><font color=black><span style='color:black'>www.altiris.com</span></font></a><br>
</span></font><font color=navy><span style='color:navy'><br>
</span></font><b><font size=1 color="#555555" face=Verdana><span
style='font-size:8.0pt;font-family:Verdana;color:#555555;font-weight:bold'>Security.
Compliance. Patch management. IT service management.<br>
Altiris solves your most pressing IT issues.<br>
<a href="http://www.altiris.com">www.altiris.com</a></span></font></b><font
size=1 color="#555555" face=Verdana><span style='font-size:8.0pt;font-family:
Verdana;color:#555555'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> nagios-users-admin@lists.sourceforge.net
[mailto:nagios-users-admin@lists.sourceforge.net] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Ron Gage<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December 06, 2005
9:51 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">nagios-users@lists.sourceforge.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [Nagios-users] Possible
BUG: No Service Notifications - HELP!!!</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a fairly small Nagios installation (25 hosts, 50
services).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I can not get any service notifications to fire at
all. None.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I get host notifications without any problems, but
absolutely no service notifications. Nothing in the notification logs
either. The service outage is being properly recorded in the logs, but no
notification is firing.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have verified that service notifications are turned on in
the config files and that the mail command is properly defined.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have also tried (via the CGI interface) turning
notifications off and on for various services and hosts – no difference.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The part that really bugs me is that there is nothing in the
notification logs when a service problem occurs.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Can anyone offer me some guidance on where to look for this?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<div style='margin-left:11.25pt'>
<p class=MsoNormal><b><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;font-family:Verdana;color:black;text-transform:uppercase;
font-weight:bold'>RON GAGE<br>
</span></font></b><font size=2 color=black face=Verdana><span style='font-size:
10.0pt;font-family:Verdana;color:black'>Network Administrator<br>
Wise Solutions, Inc.<br>
T </span></font><font size=1 color=black face=Verdana><span
style='font-size:8.0pt;font-family:Verdana;color:black'>></span></font><font
size=2 color=black face=Verdana><span style='font-size:10.0pt;font-family:Verdana;
color:black'> +1 734 456 2202<br>
M </span></font><font size=1 color=black face=Verdana><span
style='font-size:8.0pt;font-family:Verdana;color:black'>></span></font><font
size=2 color=black face=Verdana><span style='font-size:10.0pt;font-family:Verdana;
color:black'> +1 248 343 2431<br>
<a href="http://www.altiris.com"><font color=black><span style='color:black'>www.altiris.com</span></font></a><br>
</span></font><br>
<b><font size=1 color="#555555" face=Verdana><span style='font-size:8.0pt;
font-family:Verdana;color:#555555;font-weight:bold'>Security. Compliance. Patch
management. IT service management.<br>
Altiris solves your most pressing IT issues.<br>
<a href="http://www.altiris.com">www.altiris.com</a></span></font></b><font
size=1 color="#555555" face=Verdana><span style='font-size:8.0pt;font-family:
Verdana;color:#555555'> </span></font><o:p></o:p></p>
</div>
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12.0pt'><o:p> </o:p></span></font></p>
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