<div>On 3/26/07, grace ingabire <<a href="mailto:ingabireg@terracom.rw">ingabireg@terracom.rw</a>> wrote:<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> <div link="blue" vlink="purple" lang="EN-US"> <div> Thanks Bob. What about the DOWN STATUS that I'm receiving although the device is up. define service{ use generic-service ; Name of service template to use host_name cisco_xxxx service_description PING is_volatile 0 check_period 24x7 max_check_attempts 6 normal_check_interval 2 retry_check_interval 1 contact_groups cpl notification_options w,u,c,r notification_interval 120 notification_period 24x7 check_command check_ping!30.0,1%!60.0,10% nagiosVersion 2.0 on FreeBSD 6.0 plugin version 1.4 Thanks <div> <div style="text-align: center;" align="center"> <hr align="center" size="2" width="100%"> </div> From: Rob Blake [mailto:<a href="mailto:rob.blake@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rob.blake@gmail.com</a>] Sent: Monday, March 26, 2007 4:57 PM To: grace ingabire Cc: <a href="mailto:andy.shellam-lists@mailnetwork.co.uk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">andy.shellam-lists@mailnetwork.co.uk</a>; <a href="mailto:nagios-users@lists.sourceforge.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">nagios-users@lists.sourceforge.net</a>; <a href="mailto:cpl@terracom.rw" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> cpl@terracom.rw</a> Subject: Re: [Nagios-users] WRONG STATUS </div> <div> I' m using nagiosVersion 2.0 , on FreeBSD 6.0 , plugin version 1.4 <div> <blockquote style="border-style: none none none solid; border-color: -moz-use-text-color -moz-use-text-color -moz-use-text-color rgb(204, 204, 204); border-width: medium medium medium 1pt; padding: 0in 0in 0in 6pt; margin-left: 4.8pt; margin-right: 0in;"> <div link="blue" vlink="purple"> <div> I HAVE CHANGED THE CONFIG AS REQUESTED BUT I'M STILL GETTING THE DOWN STATUS ON THE DEVICE. CAN I HAVE MORE DETAILS ON THE: check_command: check_ping!30.0,1%!60.0,10% For what I know 30 stands for the response time in milliseconds for nagios to deliver a warning status and 1 is the packet loss. 60ms is the critical status. define service{ use generic-service ; Name of service template to use host_name cisco_xxxx service_description PING is_volatile 0 check_period 24x7 max_check_attempts 6 normal_check_interval 2 retry_check_interval 1 contact_groups cpl notification_options w,u,c,r notification_interval 120 notification_period 24x7 check_command check_ping!30.0,1%!60.0,10% Thanks. Regards, Grace </div> </div> </blockquote> Your command definition as it stands will return a warning status if your host responds outside of 30ms or there is => 1% packet loss. It will return a critical status if the host takes longer than 60ms to respond or there is =>10% packet loss. Rob </div> </div></div> </div> </blockquote></div> Well from your service definition, I am assuming that the device is taking longer than 60ms to respond or there is greater than 10% packet loss between your Nagios Host and the router. What does running ping <ip_address_of_router> show you from the command line of your Nagios Host? Rob