<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=Content-Type content="text/html; charset=us-ascii"> <meta name=Generator content="Microsoft Word 11 (filtered medium)"> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"/>  <style>  </style>  </head> <body lang=EN-US link=blue vlink=blue> <div class=Section1> I have monitored 2 different devices (router) by doing a long ping every hour from the nagios device and these are the results:<o:p></o:p> <o:p> </o:p> 66.178.xx.xx ping statistics ---<o:p></o:p> 3583 packets transmitted, 3388 packets received, 5% packet loss<o:p></o:p> Round-trip min/avg/max/stddev = 7.090/14.329/393.682/26.555 ms<o:p></o:p> <o:p> </o:p> 66.178.xx.xx ping statistics ---<o:p></o:p> 3437 packets transmitted, 3148 packets received, 8% packet loss<o:p></o:p> Round-trip min/avg/max/stddev = 7.011/13.951/390.415/25.797 ms <o:p></o:p> <o:p> </o:p> From here, avg: 14ms and 6% <o:p></o:p> What would you advise me to set in check_command : check_ping parameter as warning and critical<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> 196.12.yy.yy ping statistics ---<o:p></o:p> 3450 packets transmitted, 3450 packets received, 0% packet loss<o:p></o:p> Round-trip min/avg/max/stddev = 0.435/1.263/68.112/3.254 ms<o:p></o:p> <o:p> </o:p> 196.12.yy.yy ping statistics ---<o:p></o:p> 3597 packets transmitted, 3597 packets received, 0% packet loss<o:p></o:p> Round-trip min/avg/max/stddev = 0.447/1.264/28.073/2.470 ms<o:p></o:p> Avg: 1ms and 0% packet loss<o:p></o:p> What should be set in the check_command :check_ping!xx.x%!x,x%<o:p></o:p> nagiosVersion 2.0 <o:p></o:p> FreeBSD 6.0 <o:p></o:p> plugin version 1.4<o:p></o:p> Thanks<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center tabindex=-1> </div> From: Rob Blake [mailto:rob.blake@gmail.com] Sent: Monday, March 26, 2007 5:30 PM To: grace ingabire Cc: andy.shellam-lists@mailnetwork.co.uk; nagios-users@lists.sourceforge.net; cpl@terracom.rw Subject: Re: [Nagios-users] WRONG STATUS<o:p></o:p> </div> <o:p> </o:p> <o:p> </o:p> <div> On 3/26/07, grace ingabire <<a href="mailto:ingabireg@terracom.rw">ingabireg@terracom.rw</a>> wrote:<o:p></o:p> <div link=blue vlink=purple> <div> Thanks Bob.<o:p></o:p> <o:p></o:p> What about the DOWN STATUS that I'm receiving although the device is up.<o:p></o:p> <o:p></o:p> <o:p></o:p> define service{<o:p></o:p> use generic-service ; Name of service template to use<o:p></o:p> host_name cisco_xxxx<o:p></o:p> service_description <st1:place w:st="on">PING</st1:place><o:p></o:p> is_volatile 0<o:p></o:p> check_period 24x7<o:p></o:p> max_check_attempts 6<o:p></o:p> normal_check_interval 2<o:p></o:p> retry_check_interval 1<o:p></o:p> contact_groups cpl<o:p></o:p> notification_options w,u,c,r<o:p></o:p> notification_interval 120 <o:p></o:p> notification_period 24x7<o:p></o:p> check_command check_ping!30.0,1%!60.0,10%<o:p></o:p> <o:p></o:p> nagiosVersion 2.0 <o:p></o:p> on FreeBSD 6.0 <o:p></o:p> plugin version 1.4<o:p></o:p> Thanks<o:p></o:p> <o:p></o:p> <o:p></o:p> <o:p></o:p> <o:p></o:p> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center> </div> From: Rob Blake [mailto:<a href="mailto:rob.blake@gmail.com" target="_blank">rob.blake@gmail.com</a>] Sent: Monday, March 26, 2007 4:57 PM To: grace ingabire Cc: <a href="mailto:andy.shellam-lists@mailnetwork.co.uk" target="_blank">andy.shellam-lists@mailnetwork.co.uk</a>; <a href="mailto:nagios-users@lists.sourceforge.net" target="_blank">nagios-users@lists.sourceforge.net</a>; <a href="mailto:cpl@terracom.rw" target="_blank">cpl@terracom.rw</a> Subject: Re: [Nagios-users] WRONG STATUS<o:p></o:p> </div> <o:p></o:p> <div> I' m using nagiosVersion 2.0 , on FreeBSD 6.0 , plugin version 1.4<o:p></o:p> <div> <blockquote style='border:none;border-left:solid windowtext 1.0pt;padding:0in 0in 0in 6.0pt; margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt; border-color:-moz-use-text-color -moz-use-text-color -moz-use-text-color rgb(204, 204, 204)'> <div link=blue vlink=purple> <div> <o:p></o:p> I HAVE CHANGED THE CONFIG AS REQUESTED BUT I'M STILL GETTING THE DOWN <st1:place w:st="on"><st1:City w:st="on">STATUS</st1:City> <st1:State w:st="on">ON</st1:State></st1:place> THE DEVICE.<o:p></o:p> CAN I HAVE MORE DETAILS ON THE: check_command: check_ping!30.0,1%!60.0,10% <o:p></o:p> For what I know 30 stands for the response time in milliseconds for nagios to deliver a warning status and 1 is the packet loss.<o:p></o:p> 60ms is the critical status. <o:p></o:p> <o:p></o:p> define service{<o:p></o:p> use generic-service ; Name of service template to use<o:p></o:p> host_name cisco_xxxx<o:p></o:p> service_description <st1:place w:st="on">PING</st1:place><o:p></o:p> is_volatile 0<o:p></o:p> check_period 24x7<o:p></o:p> max_check_attempts 6<o:p></o:p> normal_check_interval 2<o:p></o:p> retry_check_interval 1<o:p></o:p> contact_groups cpl<o:p></o:p> notification_options w,u,c,r<o:p></o:p> notification_interval 120<o:p></o:p> notification_period 24x7<o:p></o:p> check_command check_ping!30.0,1%!60.0,10%<o:p></o:p> <o:p></o:p> Thanks.<o:p></o:p> <o:p></o:p> Regards,<o:p></o:p> <o:p></o:p> Grace<o:p></o:p> </div> </div> </blockquote> Your command definition as it stands will return a warning status if your host responds outside of 30ms or there is => 1% packet loss. It will return a critical status if the host takes longer than 60ms to respond or there is =>10% packet loss. Rob<o:p></o:p> </div> </div> </div> </div> </div> Well from your service definition, I am assuming that the device is taking longer than 60ms to respond or there is greater than 10% packet loss between your Nagios Host and the router. What does running ping <ip_address_of_router> show you from the command line of your Nagios Host? Rob <o:p></o:p> </div> </body> </html>