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<TITLE>notification problem Nagios 3</TITLE>
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<P><FONT SIZE=2 FACE="Arial">Hi people,</FONT>
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<P><FONT SIZE=2 FACE="Arial">Following Question:</FONT>

<BR><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">We have configured Nagios and so far it works fine and does notifications. </FONT>

<BR><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">Since we have a lot of systems which belong to different groups (network, unix, windows, ...) we tried to configure the notifications so that we can define more then one recipient!</FONT></P>

<P><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">for example, we have contacts configured in contacts.cfg</FONT>
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<P><FONT SIZE=2 FACE="Arial">example:</FONT>
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<P><FONT SIZE=2 FACE="Arial">define contact{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contact_name                    noone</FONT>

<BR><FONT SIZE=2 FACE="Arial">        alias                           noone</FONT>

<BR><FONT SIZE=2 FACE="Arial">        use                             generic-contact</FONT>

<BR><FONT SIZE=2 FACE="Arial">        service_notification_period     none</FONT>

<BR><FONT SIZE=2 FACE="Arial">        host_notification_period        none</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contactgroups                   NO-admins</FONT>

<BR><FONT SIZE=2 FACE="Arial">        email                           noone@xxxxxxxx        }</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">then we have contact groups:</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">example:</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">define contact{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contact_name                    noone</FONT>

<BR><FONT SIZE=2 FACE="Arial">        alias                           noone</FONT>

<BR><FONT SIZE=2 FACE="Arial">        use                             generic-contact</FONT>

<BR><FONT SIZE=2 FACE="Arial">        service_notification_period     none</FONT>

<BR><FONT SIZE=2 FACE="Arial">        host_notification_period        none</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contactgroups                   NO-admins</FONT>

<BR><FONT SIZE=2 FACE="Arial">        email                           noone@xxxxxx</FONT>

<BR><FONT SIZE=2 FACE="Arial">        }</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">we use the following template.cfg entries</FONT>
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<P><FONT SIZE=2 FACE="Arial">define service{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        name                            prod-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        use                             generic-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        max_check_attempts              4</FONT>

<BR><FONT SIZE=2 FACE="Arial">        normal_check_interval           5</FONT>

<BR><FONT SIZE=2 FACE="Arial">        retry_check_interval            1</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contact_groups                  BEREITSCHAFT-admins</FONT>

<BR><FONT SIZE=2 FACE="Arial">        register                        0</FONT>

<BR><FONT SIZE=2 FACE="Arial">        }</FONT>

<BR><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">define service{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        name                            test-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        use                             generic-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        max_check_attempts              4</FONT>

<BR><FONT SIZE=2 FACE="Arial">        normal_check_interval           5</FONT>

<BR><FONT SIZE=2 FACE="Arial">        retry_check_interval            1</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contact_groups                  NO-admins</FONT>

<BR><FONT SIZE=2 FACE="Arial">        register                        0</FONT>

<BR><FONT SIZE=2 FACE="Arial">        }</FONT>

<BR><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">define service{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        name                            unix-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contact_groups                  +UNIX-admins</FONT>

<BR><FONT SIZE=2 FACE="Arial">        register                        0</FONT>

<BR><FONT SIZE=2 FACE="Arial">        }</FONT>

<BR><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">define service{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        name                            netzwerk-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contact_groups                  +NETZWERK-admins</FONT>

<BR><FONT SIZE=2 FACE="Arial">        register                        0</FONT>

<BR><FONT SIZE=2 FACE="Arial">        }</FONT>

<BR><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">define service{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        name                            db-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        contact_groups                  +DATENBANK-admins</FONT>

<BR><FONT SIZE=2 FACE="Arial">        register                        0</FONT>

<BR><FONT SIZE=2 FACE="Arial">        }</FONT>

<BR><FONT SIZE=2 FACE="Arial"> </FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">and in the services.cfg it looks like:</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">example:</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial"> </FONT>

<BR><FONT SIZE=2 FACE="Arial">define service{</FONT>

<BR><FONT SIZE=2 FACE="Arial">        use                             prod-service,netzwerk-service</FONT>

<BR><FONT SIZE=2 FACE="Arial">        hostgroup_name                  Netzwerkkomponenten</FONT>

<BR><FONT SIZE=2 FACE="Arial">        service_description             PING</FONT>

<BR><FONT SIZE=2 FACE="Arial">        check_command                   check_ping!100.0,20%!500.0,60%</FONT>

<BR><FONT SIZE=2 FACE="Arial">        }</FONT>
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<BR>

<P><FONT SIZE=2 FACE="Arial">The notification only goes to the first contact /tghe one defined for prod-service) but not to the others if wanted</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">The reason for this setup is that the prod-service goes to a blackberry and the others should only be additional email notification to theresponsible groups..</FONT></P>

<P><FONT SIZE=2 FACE="Arial">anyone got an idea of what we did wrong? cant find a reason.</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">thanks in advance</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">cheers</FONT>

<BR><FONT SIZE=2 FACE="Arial">Sigmund</FONT>
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