<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> </head> <body bgcolor="#ffffff" text="#000000"> I was able to have nagios open a ticket in CA-Service Desk. I wrote a plugin script, and I published it. Basically if your Service Desk server allows open ticket via command line and that server has NRPE_NT then nagios is flexible enough to work. Take a look at my script and let me know if you need more help. <a href="http://felipeferreira.net/?p=269">ttp://felipeferreira.net/?p=269</a> Cheers, <div class="moz-signature">-- Felipe Ferreira Técnico de Sistemas Senior <a href="http://www.osiatis.es/">Osiatis.es</a> </div> </body> </html>