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<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff size=2>Hi there --</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff size=2>I can answer your questions in the order they were
asked:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff size=2>1. I made sure to restart apache after the changes were
made via the "sudo /etc/init.d/httpd restart" command
syntax.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff size=2>2. The output of the apachectl configtest is the
following:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009><FONT face=Arial
color=#0000ff
size=2> [Thu
Jun 25 10:22:48 2009] [warn] The ScriptAlias directive in
/etc/httpd/conf/httpd.conf at line 566 will probably never match because it
overlaps an earlier
Alias.<BR>
[Thu Jun 25 10:22:48 2009] [warn] The Alias directive in
/etc/httpd/conf/httpd.conf at line 583 will probably never match because it
overlaps an earlier
Alias.<BR>
Syntax OK</FONT></SPAN></DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff size=2>3. The
files that are located in the /usr/local/nagios/sbin directory are the
following:</FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009>
-rwxrwxr-x 1 nagios nagios 229964 Jun 24 15:48
avail.cgi<BR>
-rwxrwxr-x 1 nagios nagios 225272 Jun 24 15:48
cmd.cgi<BR>
-rwxrwxr-x 1 nagios nagios 193036 Jun 24 15:48
config.cgi<BR>
-rwxrwxr-x 1 nagios nagios 246284 Jun 24 15:48
extinfo.cgi<BR>
-rwxrwxr-x 1 nagios nagios 197292 Jun 24 15:48
histogram.cgi<BR>
-rwxrwxr-x 1 nagios nagios 176684 Jun 24 15:48
history.cgi<BR>
-rwxrwxr-x 1 nagios nagios 172812 Jun 24 15:48
notifications.cgi<BR>
-rwxrwxr-x 1 nagios nagios 168460 Jun 24 15:48
outages.cgi<BR>
-rwxrwxr-x 1 nagios nagios 172844 Jun 24 15:48
showlog.cgi<BR>
-rwxrwxr-x 1 nagios nagios 234156 Jun 24 15:48
status.cgi<BR>
-rwxrwxr-x 1 nagios nagios 190220 Jun 24 15:48
statusmap.cgi<BR>
-rwxrwxr-x 1 nagios nagios 188940 Jun 24 15:48
statuswml.cgi<BR>
-rwxrwxr-x 1 nagios nagios 172588 Jun 24 15:48
statuswrl.cgi<BR>
-rwxrwxr-x 1 nagios nagios 193100 Jun 24 15:48
summary.cgi<BR>
-rwxrwxr-x 1 nagios nagios 184940 Jun 24 15:48
tac.cgi<BR>
-rwxrwxr-x 1 nagios nagios 201388 Jun 24 15:48
trends.cgi</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009></SPAN></FONT></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009>4. The permissions of the files would seem to indicate
the apache user has read and execute permissions. If necessary, I can change the
permissions</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009> to match those of the owner and
group.</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009></SPAN></FONT></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009>5. I ran the tail -f command on the error_log file, and
went through the motions of clicking on the links of the main page. The error
messages appeared</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009> on-screen, while the following entries
appeared in the log file:</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=970102314-25062009></SPAN></FONT></FONT></FONT> </DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2> [Thu Jun 25 10:29:38 2009] [error]
[<nagios server>] File does not exist: /usr/local/nagios/share/cgi-bin,
referer: </FONT><A href="http://132.183.12.194/nagios/side.php"><FONT face=Arial
size=2>http://<nagios server>/nagios/side.php</FONT></A><BR><FONT
face=Arial color=#0000ff size=2> [Thu Jun 25
10:29:44 2009] [error] [<nagios server>] File does not exist:
/usr/local/nagios/share/cgi-bin, referer: </FONT><A
href="http://132.183.12.194/nagios/side.php"><FONT face=Arial
size=2>http://<nagios server>/nagios/side.php</FONT></A><BR><FONT
face=Arial color=#0000ff size=2> [Thu Jun 25
10:29:48 2009] [error] [<nagios server>] File does not exist:
/usr/local/nagios/share/cgi-bin, referer: </FONT><A
href="http://132.183.12.194/nagios/side.php"><FONT face=Arial
size=2>http://<nagios server>/nagios/side.php</FONT></A><BR></DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009></SPAN><FONT face=Arial
color=#0000ff size=2>6<SPAN class=970102314-25062009>. When I go to the
http://<nagioshost>/nagios page, I get the splash screen for the Nagios
application. The error occurs whenever I click on any of the</SPAN></FONT></DIV>
<DIV dir=ltr align=left><SPAN class=970102314-25062009></SPAN><SPAN
class=970102314-25062009></SPAN><FONT face=Arial color=#0000ff
size=2> <SPAN class=970102314-25062009> links starting from the
Current Status group and going down the list. </SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=970102314-25062009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=970102314-25062009>7. The
host in question is a CentOS 5.3 system running on the i386
architecture.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=970102314-25062009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=970102314-25062009>8. The
original Nagios 2.6 directory was copied as a tar file and via sftp from
the original Nagios server to the new one. The tar file was extracted into
the</SPAN></FONT></DIV>
<DIV><SPAN class=970102314-25062009></SPAN><SPAN class=970102314-25062009><FONT
face=Arial color=#0000ff size=2> /usr/local directory. The
nagios user and group were created, with the former being given a home directory
and utilizing the nologin shell. The Nagios </FONT></SPAN></DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2> 3.1.2 application was compiled from source on the new
server, with the following arguments:</FONT></SPAN></DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=970102314-25062009> <FONT face=Arial
color=#0000ff size=2>configured by ./configure, generated by GNU Autoconf 2.61,
with options \"'--prefix=/usr/local/nagios' '--with-nagios-user=nagios'
'--with-nagios-grp=nagios'\"</FONT></SPAN></DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff size=2>What
do you think?</FONT></SPAN></DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=970102314-25062009></SPAN> </DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=970102314-25062009><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><BR></SPAN><BR></DIV></SPAN><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Guy Waugh [mailto:guidosh@gmail.com]
<BR><B>Sent:</B> Thursday, June 25, 2009 9:57 AM<BR><B>To:</B> Kaplan, Andrew
H.; nagios-users@lists.sourceforge.net<BR><B>Subject:</B> Re: [Nagios-users]
Problem getting past main page<BR></FONT><BR></DIV>
<DIV></DIV>Hi again,<BR><BR>Strange...<BR><BR>Some questions:<BR><BR>You're sure
you restarted apache after editing httpd.conf?<BR>What is the output of
'apachectl configtest'?<BR>What files are in /usr/local/nagios/sbin -- are they
files like 'status.cgi', 'avail.cgi', 'cmd.cgi' etc.? Are they executable by the
user that apache is running as?<BR>Is there anything useful in the apache error
logs?<BR>What do you see when you go to http://<nagioshost>/nagios with
your web browser? Is that when you get the error below?<BR>Is the nagios host a
Linux or Unix host (sorry, can't remember if you've specified this before)? If
so, which flavour/version?<BR>Did you compile nagios on this host, install it
via a package manager, or copy it from another
host?<BR><BR>Cheers,<BR>Guy.<BR><BR>
<DIV class=gmail_quote>On Thu, Jun 25, 2009 at 2:35 PM, Kaplan, Andrew H. <SPAN
dir=ltr><<A
href="mailto:AHKAPLAN@partners.org">AHKAPLAN@partners.org</A>></SPAN>
wrote:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff size=2>Hi there
--</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff size=2>Thanks for
your reply. I made the change that you suggested, and subsequently restarted
the Apache and Nagios applications.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2>Unfortunately, the problem still occurs. Here is the output that I
am seeing:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN>
<DIV class=im>
<H1><FONT face=Arial size=2>Not Found</FONT></H1>
<P><FONT face=Arial size=2>The requested URL /nagios/cgi-bin/status.cgi was
not found on this server.</FONT></P></DIV>
<P><SPAN><FONT face=Arial color=#0000ff size=2>I can't figure out what is
going on with this. Enclosed is the updated version of the httpd.conf with the
changes that were suggested.</FONT></SPAN></P>
<P><SPAN><FONT face=Arial color=#0000ff size=2>I am desperate at this
point...</FONT></SPAN></P>
<P><SPAN><FONT face=Arial color=#0000ff size=2></FONT></SPAN> </P>
<P><SPAN><FONT face=Arial color=#0000ff size=2></FONT></SPAN> </P><FONT
face=Arial size=2> </FONT></SPAN></DIV><BR>
<DIV lang=en-us dir=ltr align=left>
<HR>
<FONT face=Tahoma size=2><B>From:</B> Guy Waugh [mailto:<A
href="mailto:guidosh@gmail.com" target=_blank>guidosh@gmail.com</A>]
<BR><B>Sent:</B> Thursday, June 25, 2009 4:15 AM<BR><B>To:</B> Kaplan, Andrew
H.; <A href="mailto:nagios-users@lists.sourceforge.net"
target=_blank>nagios-users@lists.sourceforge.net</A><BR><B>Subject:</B> Re:
[Nagios-users] Problem getting past main page<BR></FONT><BR></DIV>
<DIV></DIV>Hi Andrew,<BR><BR>
<DIV class=gmail_quote>
<DIV class=im>On Thu, Jun 25, 2009 at 12:24 AM, Kaplan, Andrew H. <SPAN
dir=ltr><<A href="mailto:AHKAPLAN@partners.org"
target=_blank>AHKAPLAN@partners.org</A>></SPAN> wrote:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV>
<P><FONT face="Courier New" size=2>This issue is an offshoot of the Problem
in preflight check with commands.cfg.</FONT> </P>
<P><FONT face="Courier New" size=2>I went ahead and copied the nagios
directory from our original server to the new</FONT> <BR><FONT
face="Courier New" size=2>one. Once that was done, I did the upgrade to
version 3.1.2 of nagios. The main page</FONT> <BR><FONT face="Courier New"
size=2>of the application appears without a problem. However, whenever I try
to go to any one</FONT> <BR><FONT face="Courier New" size=2>of the links
from the main page, an error message similar to the one below appears</FONT>
<BR><FONT face="Courier New" size=2>on-screen:</FONT> </P>
<P><B><FONT face="Courier New" size=2>Not Found</FONT></B> <BR><B><FONT
face="Courier New" size=2>The requested URL /nagios/cgi-bin/status.cgi was
not found on this server.</FONT></B></P></DIV></BLOCKQUOTE></DIV>
<DIV><BR>Looking at your attached httpd.conf file, you seem to have configured
the URL '/cgi-bin/nagios' to be the ScriptAlias for the nagios CGIs, but then
you are trying to access them with the URL '/nagios/cgi-bin'. Provided the
Nagios CGI scripts are in /usr/local/nagios/sbin, as they are by default, you
should probably define your ScriptAlias like this:<BR><BR>ScriptAlias
/nagios/cgi-bin
"/usr/local/nagios/sbin"<BR><BR>Cheers,<BR>Guy.<BR> </DIV>
<DIV class=im>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV>
<P><B><FONT face="Courier New" size=2></FONT></B></P><BR>
<P><FONT face="Courier New" size=2>I noticed that after I inserted the
snippets from the nagios.conf file into the </FONT><BR><FONT
face="Courier New" size=2>httpd.conf file, and subsequently restarted the
Apache server, the following</FONT> <BR><FONT face="Courier New"
size=2>errors appeared on-screen:</FONT> </P>
<P><B><FONT face="Courier New" size=2>Starting httpd: The ScriptAlias
directive in /etc/httpd/conf/httpd.conf at line</FONT></B> <BR><B><FONT
face="Courier New" size=2>566 will probably never match because it overlaps
an earlier ScriptAlias.</FONT></B> <BR><B><FONT face="Courier New"
size=2>[warn] The Alias directive in /etc/httpd/conf/httpd.conf at line 583
will</FONT></B> <BR><B><FONT face="Courier New" size=2>probably never match
because it overlaps an earlier Alias.</FONT></B> </P>
<P><FONT face="Courier New" size=2>I have enclosed a copy of the httpd.conf
file in its present version. I am at a</FONT> <BR><FONT face="Courier New"
size=2>lossas to why the error message is occurring, and I would really
appreciate help on</FONT> <BR><FONT face="Courier New" size=2>this.
</FONT></P>
<P><FONT face=Arial color=#000000 size=2><<httpd.conf>>
</FONT></P><PRE>The information in this e-mail is intended only for the person to whom it is
addressed. If you believe this e-mail was sent to you in error and the e-mail
contains patient information, please contact the Partners Compliance HelpLine at
<A href="http://www.partners.org/complianceline" target=_blank>http://www.partners.org/complianceline</A> . If the e-mail was sent to you in error
but does not contain patient information, please contact the sender and properly
dispose of the e-mail.
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