<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hey Luis, whats up man!<div><br></div><div>Couldn't you just create a separate contact, and set it up with escalations, but only have it alert once? Maybe something like this... (note, untested).</div><div><br></div><div><div>define hostescalation {</div><div> host_name *</div><div> first_notification 1</div><div> last_notification 1</div><div> notification_interval 60</div><div> contact_groups new_contact</div><div>}</div><div><br></div><div>Charlie</div><div><br></div><div><div>On Jul 22, 2009, at 8:47 AM, Luis Fernando Lacayo wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"> <div> <a href="http://nagios.telecity1.uk.ssp/docs/dependencies.html">Good</a> Day everyone, <br> <br> I was wondering if someone is kind enough to help me with a little thing I am stuck with. <br> <br> I need to create a helpdesk ticket from NAGIOS from certain devices. I am not sure of how to send only one email to the helpdesk but multiple emails to admins of these devices. <br> <br> any guidance and /or example would be greatly appreciated. <br> <br> thanks. <br> <br> Luis </div> ------------------------------------------------------------------------------<br>_______________________________________________<br>Nagios-users mailing list<br><a href="mailto:Nagios-users@lists.sourceforge.net">Nagios-users@lists.sourceforge.net</a><br>https://lists.sourceforge.net/lists/listinfo/nagios-users<br>::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. <br>::: Messages without supporting info will risk being sent to /dev/null</blockquote></div><br></div></body></html>