I don't have is_volatile enabled. Below I am pasting my log entries and service definition. Thanks log entries [1251777600] CURRENT HOST STATE: HOST A;UP;HARD;1;FPING OK - HOST A (loss=0%, rta=0.850000 ms) [1251777600] CURRENT SERVICE STATE: HOST A;batteryliebert;OK;HARD;1;Status is OK - GXT2-2000RT120 - STATUS NORMAL - [1251777600] CURRENT SERVICE STATE: HOST A;capacity;OK;HARD;1;SNMP OK - 100 [1251777600] CURRENT SERVICE STATE: HOST A;output_current;OK;HARD;1;SNMP OK - 32 0.1 RMS Amp [1251777600] CURRENT SERVICE STATE: HOST A;search_aid;OK;HARD;1;(null) [1251777600] CURRENT SERVICE STATE: HOST A;temp;OK;HARD;1;SNMP OK - 32 [1251914190] SERVICE ALERT: HOST A;batteryliebert;WARNING;SOFT;1;Status is a WARNING level - SNMP agent not responding [1251914200] HOST ALERT: HOST A;DOWN;SOFT;1;FPING CRITICAL - HOST A (loss=100% ) [1251914310] SERVICE ALERT: HOST A;batteryliebert;WARNING;HARD;1;Status is a WARNING level - SNMP OID does not exist [1251914390] HOST ALERT: HOST A;DOWN;SOFT;2;FPING CRITICAL - HOST A (loss=100% ) [1251914580] HOST ALERT: HOST A;UP;SOFT;3;FPING WARNING - HOST A [1251914600] SERVICE ALERT: HOST A;batteryliebert;OK;HARD;1;Status is OK - GXT2-2000RT120 - STATUS NORMAL - [1251915210] SERVICE ALERT: HOST A;batteryliebert;WARNING;SOFT;1;Status is a WARNING level - SNMP OID does not exist [1251915330] SERVICE ALERT: HOST A;batteryliebert;WARNING;SOFT;2;Status is a WARNING level - SNMP agent not responding [1251915440] SERVICE ALERT: HOST A;batteryliebert;OK;SOFT;3;Status is OK - GXT2-2000RT120 - STATUS NORMAL - service definition define service { host_name HOST A service_description batteryliebert check_period noncritical check_command check_liebert_ups contact_groups netsys notification_period extended initial_state o check_interval 5.000000 retry_interval 2.000000 max_check_attempts 3 is_volatile 0 parallelize_check 1 active_checks_enabled 1 passive_checks_enabled 1 obsess_over_service 1 event_handler_enabled 1 low_flap_threshold 0.000000 high_flap_threshold 0.000000 flap_detection_enabled 1 flap_detection_options o,c freshness_threshold 0 check_freshness 0 notification_options c,r,f notifications_enabled 1 notification_interval 30.000000 first_notification_delay 0.000000 stalking_options n process_perf_data 1 failure_prediction_enabled 1 retain_status_information 1 retain_nonstatus_information 1 } <div class="gmail_quote">On Thu, Sep 3, 2009 at 4:04 PM, Marc Powell <<a href="mailto:marc@ena.com">marc@ena.com</a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div class="im"> On Sep 3, 2009, at 2:29 PM, shadih rahman wrote: > All, > according to the definition hard state is reached upon completing > the max_check_attempt . This particular service status information > is stating otherwise. This particular service check has > max_check_attempt set to 3. However it looks like soft state > changed into Hard with checking for 3 times. Is this a bug or am I > missing something here. Please advise on this. Thanks > > [09-02-2009 13:58:30] SERVICE ALERT: Host > B;batteryliebert;WARNING;HARD;1;Status is a WARNING level - SNMP OID > does not exist </div><div class="im">> [09-02-2009 13:56:30] SERVICE ALERT: > HOSTA;batteryliebert;WARNING;SOFT;1;Status is a WARNING level - SNMP > agent not responding </div>Do you have 'is_volatile' enabled? Please post the entire service definition from objects.cache if you do not as well as a few prior log entries for this service. -- Marc ------------------------------------------------------------------------------ Let Crystal Reports handle the reporting - Free Crystal Reports 2008 30-Day trial. Simplify your report design, integration and deployment - and focus on what you do best, core application coding. Discover what's new with Crystal Reports now. <a href="http://p.sf.net/sfu/bobj-july" target="_blank">http://p.sf.net/sfu/bobj-july</a> _______________________________________________ Nagios-users mailing list <a href="mailto:Nagios-users@lists.sourceforge.net">Nagios-users@lists.sourceforge.net</a> <a href="https://lists.sourceforge.net/lists/listinfo/nagios-users" target="_blank">https://lists.sourceforge.net/lists/listinfo/nagios-users</a> ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null </blockquote></div> -- Cordially, Shadhin Rahman