Yeah, it's the sticky acknowledgement that caused the problem. I'm permanently disabling it. There needs to be a better way to control this other than hacking the gui. <div class="gmail_quote">On Thu, Apr 1, 2010 at 11:06 AM, steve f <<a href="mailto:a31modela@hotmail.com">a31modela@hotmail.com</a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> <div> Hey Fritz, Maybe this is the issue ? Steve F. <a href="http://www.mail-archive.com/nagios-users@lists.sourceforge.net/msg18874.html" target="_blank">http://www.mail-archive.com/nagios-users@lists.sourceforge.net/msg18874.html</a> <pre>You are specifying 'Sticky Acknowledgement'. Command Description This command is used to acknowledge a service problem. When a service problem is acknowledged, future notifications about problems are temporarily disabled until the service changes from its current state. If you want acknowledgement to disable notifications until the service recovers, check the 'Sticky Acknowledgement' checkbox.</pre> <hr>Date: Thu, 1 Apr 2010 10:40:21 -0400 From: <a href="mailto:neufpas@gmail.com" target="_blank">neufpas@gmail.com</a> To: <a href="mailto:nagios-users@lists.sourceforge.net" target="_blank">nagios-users@lists.sourceforge.net</a> Subject: [Nagios-users] state change question<div class="im"> I'm trying to track down an issue and am not sure If I'm following what is happening correctly. We had a service go critical and start sending alerts. The service was then acknowledged so it would stop sending notifications. The problem with that service was then "resolved" by getting the service into a WARN state instead of getting it back to OK. The service then ended up going critical again but it never sent a notification on the hard state change from WARN to CRITICAL. Is it possible that because it never went back to OK the acknowledgement never went away? I'm reading through the docs and I don't see anything that covers this scenario. Is this expected behavior or am I missing something and need to do more digging? </div><div class="hm"><hr>Hotmail: Trusted email with powerful SPAM protection. <a href="http://clk.atdmt.com/GBL/go/210850553/direct/01/" target="_blank">Sign up now.</a></div></div> ------------------------------------------------------------------------------ Download Intel® Parallel Studio Eval Try the new software tools for yourself. Speed compiling, find bugs proactively, and fine-tune applications for parallel performance. See why Intel Parallel Studio got high marks during beta. <a href="http://p.sf.net/sfu/intel-sw-dev" target="_blank">http://p.sf.net/sfu/intel-sw-dev</a> _______________________________________________ Nagios-users mailing list <a href="mailto:Nagios-users@lists.sourceforge.net">Nagios-users@lists.sourceforge.net</a> <a href="https://lists.sourceforge.net/lists/listinfo/nagios-users" target="_blank">https://lists.sourceforge.net/lists/listinfo/nagios-users</a> ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null </blockquote></div>