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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I recently upgraded my Ubuntu OS (8.04 >> 10.04) and Nagios from 3.0 to 3.1.2, and recently I ran into an issue where the data for “$SERVICEOUTPUT$” is never included in my email notification.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It is defined properly in the notification.cfg file as per below:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>define command{<o:p></o:p></p><p class=MsoNormal> command_name notify-service-by-email<o:p></o:p></p><p class=MsoNormal> command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$<o:p></o:p></p><p class=MsoNormal>}<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>But in my email, it only has “Additional Info:” with nothing else.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>How could I troubleshoot that $SERVICEOUTPUT$ is getting parsed properly and working? Maybe its something with my mail client?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any help is appreciated.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks.<o:p></o:p></p></div></body></html>
<pre>The Oppenheimer Group ---- CONFIDENTIAL
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